Marg Wowchat

Marg ERP 9+

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Wowchat is an online chat tool that the user can install on their website to enhance Customer Service, thus getting more satisfaction and loyalty from their customers. Wowchat enables automatic routing coming chat requests to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Standard

USD 5.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Concurrent Chat sessions
  • Chat History
  • Unlimited Departments
  • Email Support
  • Dynamic Routing Rules
  • Multi-Language Support
  • Proactive Chat
  • Support Simultaneous chat Windows
  • Concurrent Chat sessions
  • Chat History
  • Unlimited Departments
  • Email Support
  • Dynamic Routing Rules
  • Multi-Language Support
  • Proactive Chat
  • Support Simultaneous chat Windows

Key Specification

Other Categories:
AI Live Chat Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Wowchat

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Wowchat
  • Headquarter: Wilmington, Delaware United States

Wowchat Description

Key Features & Specifications

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

Wowchat Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Wowchat has 1 plans,

  • Standard USD 5.00 /User/Month

Wowchat is the AI Live Chat Software used for the below functionalities.

Top 5 Wowchat features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

Wowchat provides Online (Ticket) support.

Wowchat is allowed 0 Days Free Trial.

Wowchat provides Help Guides,Blogs,Video Guides for the software training.

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