Marg ZIWO
Marg ERP 9+
4.6
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Pricing of Marg ERP-Pharmaceutical Industry Software
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ZIWO
USD 109.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Manage calls
- Collaborate
- Business benefits
- Dashboard / Management
- Integrations and API
- Sending SMS & Whatsapp (coming soon)
- Agent Mobile App (coming soon)
- Emotion analysis (coming soon)
- Selfcare Manual (coming soon)
- Customer Support
- Manage calls
- Collaborate
- Business benefits
- Dashboard / Management
- Integrations and API
- Sending SMS & Whatsapp (coming soon)
- Agent Mobile App (coming soon)
- Emotion analysis (coming soon)
- Selfcare Manual (coming soon)
- Customer Support
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses ZIWO
Company Details
- Company Name: ZIWO
- Headquarter: Dubai, Dubai United Arab Emirates
ZIWO Description
Key Features & Specifications
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
ZIWO Video
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User Reviews
WRITE A REVIEW
What do you like best?
User friendly and very fun too use and makes life eaiser
What do you dislike?
there is a delay on the travel time of the sound by 2-3 secs.
What problems are you solving with the product? What benefits have you realized?
we are using it for customer service
What do you like best?
I like best to Ziwo is its functionality.
What do you dislike?
The call get dropped every 30 minutes you are online.
What problems are you solving with the product? What benefits have you realized?
I am working from home and because of Ziwo I can contact my clients.
What do you like best?
i like the fact that , it makes the calls feel so live
like it's through networking directly & not through an app,
i like the fact that it hold into the calls if any IT issues showed up ,
I like the sound quality
& the simplicity of it's programming
What do you dislike?
i dislike the latency in receiving the changes when it freezes sometimes *latency*
it really gets on my nerves when it comes to taking more than the proper timing to load .
What problems are you solving with the product? What benefits have you realized?
i'm observing that it solved the connection issues
& it's way faster & sheeper than connecting through international lines .
What do you like best?
1) Brilliant service, easy to use, great customer service team on board also to help you. Highly recommend!!!
2) Easy to use - good interface, clear buttons and icons
3) All calls are recorded and easy to find
What do you dislike?
Cons: That you cant copy and paste a number easily from a document or the web - or even click on a number in another window and have the application open directly would be good. Also we cant save the numbers so you have to serch for a recoding by the time OR the actual digits
What problems are you solving with the product? What benefits have you realized?
If you forget what was said in a conversation you can go back and re listen - awesome
What do you like best?
It is incredibly easy to use and to modify to best fit what you need from it.
What do you dislike?
There were a couple of things I disliked when we first started using it but those have all been ironed out over time so in short, there is nothing at the moment that I dislike
Recommendations to others considering the product:
When you first sign up it will be daunting as there are so many options but learning them is a breeze and is there to help you personalise the software to what you need
What problems are you solving with the product? What benefits have you realized?
It allows us to listen in on live calls from our own computers without having to sit right next to the agent
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
ZIWO has 1 plans,
- ZIWO USD 109.00 /User/Month
ZIWO is the AI Call Center Software used for the below functionalities.
Top 5 ZIWO features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
ZIWO provides Phone,Online (Ticket) support.
ZIWO is allowed 0 Days Free Trial.
ZIWO provides Help Guides,Blogs,Video Guides for the software training.
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