Marg Velocify Dial-IQ
Marg ERP 9+
4.3
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Pricing of Marg ERP-Pharmaceutical Industry Software
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Velocify Dial-IQ
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Personalization
- Information Locater
- Record Prospect Data
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Personalization
- Information Locater
- Record Prospect Data
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Velocify Dial-IQ
Company Details
- Company Name: Velocify Dial-IQ
- Headquarter: El Segundo,
Velocify Dial-IQ Description
Key Features & Specifications
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Velocify Dial-IQ Video
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User Reviews
WRITE A REVIEW
What do you like best?
The system was built in house and was a bit clunky, but worked well enough for a call center.
What do you dislike?
It would take a while for pages to load while on the phone, which often lead to awkward pausing.
What problems are you solving with the product? What benefits have you realized?
It was efficient for outbound dialing prospects and connect the calls to the call center reps.
What do you like best?
The local presence and the fact it integrates with the pulse product
What do you dislike?
No region based call record blocking. This makes it so we cant record calls and makes it difficult for us to pull calls and coach reps.
Recommendations to others considering the product:
Implement the region based call recording so you can turn it on or off depending on the state you are calling in to.
What problems are you solving with the product? What benefits have you realized?
We solve the issue of not having local presence in every state. Some prospects are hesitant to answer the phone if they do not recognize the area the number is calling from.
What do you like best?
I like that I was able to click to dial phone numbers. That saved me a lot of time of manually having to dial them myself.
What do you dislike?
We recently replaced Velocify with Salesloft. It seemed outdated and a little confusing to use at times.
What problems are you solving with the product? What benefits have you realized?
Time savings. With the amount of people our sales team has to call, it saved us tons of time. Always being able to record calls for training purposes.
What do you like best?
I like how everything is included in this program. If I want to manage a client, it is very easy for all their information to be included under one page. It is convenient as well that they can be "assigned" to their own advisor/manager/whatever industry you're in.
What do you dislike?
This program does get confusing sometimes, especially when you first start using it. Even after using it for a while, there's just so many features that it can be overwhelming.
What problems are you solving with the product? What benefits have you realized?
Velocity Dial-IQ has made it easy to manage thousands of students using one program. All their information is in one place and it's so integrated due to the cloud-based system that the correct people can access it at the most important times.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Velocify Dial-IQ has 1 plans,
- Velocify Dial-IQ USD 0.00
Velocify Dial-IQ is the Call Center Software used for the below functionalities.
Top 5 Velocify Dial-IQ features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
Velocify Dial-IQ provides Business Hours,Online (Ticket) support.
Velocify Dial-IQ is not allowing Free Trial.
Velocify Dial-IQ provides Help Guides,Blogs,Video Guides for the software training.
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