Marg TouchBistro
Marg ERP 9+
4.0
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What is TouchBistro
TouchBistro is an all-in-one iPad-based point of sale system tailored for restaurants, bars, cafés, and food trucks. It helps streamline order taking, improve table service, and increase efficiency across front and back-end operations. With tools like staff scheduling, payment processing, and real-time reporting, TouchBistro is a comprehensive solution for food service businesses of all sizes.
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Point of Sale
USD 69.00 //Per Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Our POS is easy to use
- reliable and fast
- It comes with all of the features you need to increase profitability
- improve the guest experience
- streamline operations
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses TouchBistro
Company Details
- Company Name: TouchBistro
- Headquarter: New York,
TouchBistro Description
Why Choose TouchBistro
Specifically built for the food service industry
Works offline without internet dependency
Offers a user-friendly interface that reduces training time
Provides integrated features like inventory, CRM software, and marketing
Regular updates and customer-centric support make it reliable
Benefits of TouchBistro
Enhances order accuracy through tableside ordering
Speeds up service, reducing wait times for customers
Improves staff efficiency with easy-to-use interface
Offers real-time sales reporting for better decision-making
Helps reduce food waste with smart inventory management
Increases customer loyalty using built-in CRM tools
Supports offline mode to keep service running without internet
Customizable menus and layouts suited to each business type
Allows mobile payments and contactless checkout
Scalability for single locations or multi-chain restaurants
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How to Use TouchBistro
Using TouchBistro is simple and intuitive:
Install the app on your iPad or Apple device
Customize your menu, floor plan, and pricing
Train your staff using the guided interface
Use tableside ordering to input orders directly
Sync with integrated payment processors for faster billing
Track inventory and staff performance through the admin dashboard
Schedule reports and monitor business trends in real time
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Features of TouchBistro
Tableside order management
Menu and item customization
Inventory tracking and low-stock alerts
Employee scheduling and time tracking
Real-time sales and performance reporting
Built-in CRM with customer preferences and history
Split bills and multiple payment options
Offline functionality for uninterrupted operations
Integration with kitchen display systems
Loyalty program and gift card support
Keywords used: touchbistro Features, touchbistro Demo, touchbistro Reviews
If you're considering a POS solution tailored for the food industry, the insights from touchbistro Reviews, hands-on experience from the touchbistro Demo, and transparent touchbistro Pricing can help guide your decision.
Key Features & Specifications
- Touch Screen (Billing)
- Returns Tracking
- Retail Management
- Restaurant POS
- Pricing Management
- Ordering Automation
- Customer Account Profiles
- Commission Management
- Barcode Scanning
- Loyalty Program
- Sales Tracking
- Gift Card Management
- eCommerce
- Discount Management
- Inventory Management
- Layaway Management
TouchBistro Video
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User Reviews
WRITE A REVIEW
What do you like best?
simplicity of use, easy for new staff to integrate
What do you dislike?
After selling my business the new owner still had access to my entire history of Touch Bistro. A month before the sale I contacted TB and asked how my sales history etc information will be ported over to either a new account or held in the cloud in the event I needed to retrieve information due to an audit. They assured me I could download the system to a new personal iPad and use that as a link on demand through their tech department when needed. On the day before closing I did this with a tech downloading all my business historical data.
Needless to say, the new owner of the business continues to have access to my historical financial information. I have called perhaps 10 times to TB and have been assured at least 4 times this has been done. Calling them is a task itself as they don't seem to be able to manage their growth and look after their customers. No one seems to know what to do and how to cut off the access to my financial information. I suspect its not the first time someone has sold their business and the new owners kept the TB POS system, but I don't trust TB anymore and will not use it in any of my new restaurants.
Recommendations to others considering the product
After selling my business the new owner still had access to my entire history of Touch Bistro. A month before the sale I contacted TB and asked how my sales history etc information will be ported over to either a new account or held in the cloud in the event I needed to retrieve information due to an audit. They assured me I could download the system to a new personal iPad and use that as a link on demand through their tech department when needed. On the day before closing I did this with a tech downloading all my business historical data.
Needless to say, the new owner of the business continues to have access to my historical financial information. I have called perhaps 10 times to TB and have been assured at least 4 times this has been done. Calling them is a task itself as they don't seem to be able to manage their growth and look after their customers. No one seems to know what to do and how to cut off the access to my financial information. I suspect its not the first time someone has sold their business and the new owners kept the TB POS system, but I don't trust TB anymore and will not use it in any of my new restaurants.
What business problems are you solving with the product? What benefits have you realized?
none now
Not bad ... horrendous! A recent review by a professional reviewer said the customer service was "so so" ... not true and clearly a professional reviewer and not a restaurant owner. The customer service is not existent - they don't answer the phone, they don't respond to emails - I have no idea how to get through to this company.When I open the system - it defaults to December 2018! I receive countless error messages - some saying I have no data available. You MUST allow customers to indicate a tip on their bill. So even if you are are a fast food / counter only service - customers are made to answer the question - do you want to leave a tip. I have asked that this be removed - Touchbistro's answer - sorry - not sorry!
We wanted to put a POS system in our fairstand. Checked it out and liked that TouchBistro specifically mentioned fairstand and small businesses. The person who answered the phone told us they weren't interested and said he would send us the name of another company that we may want to call. Really!!! And he didn't even do that! The real test of a company is how they treat the smallest of customers, and apparently they do not value their customers enough to even sell them the tools needed, not to mention the program.
Horror show experience in every way. Training is rushed, staff doesn't answer your questions, they seem driven to get rid of you. Calling customer service is a multi day affair, I once waited on the phone for 5 hours before giving up. People at the company range from sweet and kind and uninformed to downright nasty and unhelpful. Touch Bistro was the biggest mistake we have made in our business, the reporting is subpar and the inventory management is this side of totally useless. Forget it if something unexpected happened, we have been offline coming up on three weeks while Touch Bistro staff bounce around excuses for why they can't help us. RUN AWAY
TouchBistro sounds great up front. However, be warned that under no circumstances will you get a refund of any money if something goes wrong before you even get set up.They do not reveal everything up front. If you will need equipment, they use a third party seller called POSPortal, and I don’t think you could find a good review for them.TouchBistro withdrew $394 from my account on day one. On day three, POSPortal denied my equipment lease. TouchBistro refuses to refund my money, even though the software was never installed, no training has been done, and I’ve received no equipment.Basically, they told me that it was my fault because I was turned down for the lease by POSPortal.They take your money before the lease application is submitted.
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TouchBistro has 1 plans,
- Point of Sale USD 69.00 /Per Month
TouchBistro is the Restaurant POS Software used for the below functionalities.
Top 5 TouchBistro features
- Touch Screen (Billing)
- Returns Tracking
- Retail Management
- Restaurant POS
- Pricing Management
TouchBistro provides Phone,Online (Ticket),Business Hours support.
TouchBistro is not allowing Free Trial.
TouchBistro provides Help Guides,Video Guides,Blogs for the software training.
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