Marg QEval

Marg ERP 9+

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Etech's QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It uses artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply "checking a box."
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Pricing of Marg ERP-Pharmaceutical Industry Software

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QEval

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Complete workflow process support
  • Customizable and unlimited evaluation forms
  • Flexible scoring options
  • Attach call to evaluation
  • Evaluate phone calls
  • emails
  • chat
  • social media responses
  • complaint handling
  • and many more
  • Combination of standard numeric
  • blind scoring
  • non-numeric or holistic scorecard
  • Options of weight base scoring
  • Analytics to help you find the root cause in processes
  • Complete workflow process support
  • Customizable and unlimited evaluation forms
  • Flexible scoring options
  • Attach

Key Specification

Other Categories:
Contact Center Operations Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses QEval

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: QEval
  • Headquarter: NA,

QEval Description

QEval Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

QEval has 1 plans,

  • QEval USD 0.00

QEval provides Online (Ticket) support.

QEval is allowed 0 Days Free Trial.

QEval provides Help Guides,Blogs,Video Guides for the software training.

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