QEval
By QEval
Onetime(Perpetual License)
0 Days
Etech's QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It uses artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply "checking a box."