Marg Provana Speech Analytics

Marg ERP 9+

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Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology.
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Provana Speech Analytics

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Performance Management
  • Compliance Management
  • 100% Call Monitoring
  • Free Implementation and Management
  • The Power Of AI
  • Customizable
  • Performance Management
  • Compliance Management
  • 100% Call Monitoring
  • Free Implementation and Management
  • The Power Of AI
  • Customizable

Key Specification

Other Categories:
Call Center Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Provana Speech Analytics

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Provana Speech Analytics
  • Headquarter: Lisle,

Provana Speech Analytics Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Provana Speech Analytics Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Provana Speech Analytics has 1 plans,

  • Provana Speech Analytics USD 0.00

Provana Speech Analytics is the Call Center Software used for the below functionalities.

Top 5 Provana Speech Analytics features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Provana Speech Analytics provides Online (Ticket) support.

Provana Speech Analytics is not allowing Free Trial.

Provana Speech Analytics provides Help Guides,Blogs for the software training.

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