Marg Phonon

Marg ERP 9+

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Phonon is a communication software that eases communication across various platforms. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage.
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Pricing of Marg ERP-Pharmaceutical Industry Software

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Key Specification

Other Categories:
Call Center Software Call Center Software For Mac
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Phonon

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Phonon
  • Headquarter: Vadodara,

Phonon Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Phonon Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Phonon has 0 plans.

Phonon is the Call Center Software used for the below functionalities.

Top 5 Phonon features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Phonon provides Phone,Business Hours,Online (Ticket) support.

Phonon is not allowing Free Trial.

Phonon provides Help Guides,Blogs,Video Guides for the software training.

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