Marg MailUp

They were cheap compared to everyone else out there.

They frauduantly charged my credit card after locking me out of my account and not letting me send email. They refused to answer my emails about why I was locked out of my account and next steps until they charged my account for a new month and then cancelled my account the following day.

Email marketing. They are a cheap option but offer NO customer support. Awful service. Stay away.

Easy to use. Good reporting. High deliverability.

A disaster when you move to another provider. Mailup refused point blank to supply us with our opt-out list. Would not even engage with us until we went legal. This has made it extremely difficult to use another provider. Very disappointing.

Be careful if moving to another vendor. Demand a list of your opt-outs. Refuse to provide us with list of opt outs.

We own six health clubs in Dublin. We used mail up to contact members, past members, and sales leads.

Very low price and easy to integrate for collecting leads from online forms.

Good customer service and a good self service help area.

E-commerce integration is far from top player, because there is no "ready-to-install" connectors for most used ecommerce platform (such as Magento that offer the possibility to import sales and product data, to implement some basics email marketing automation processes.

We send a huge number of email with a professional service without any delivery problem using some customized integrations.

I like that you're able to send newsletters for multiple clients through one account.

Main newsletter editor is not visually appealing. Support is slow to fix issues. I use Outlook and have stopped receiving some mailings all together that I send myself through MailUp.

It is beneficial for us to be able to send mailings to multiple audiences through one account.

I actually like their secondary software offerings, BeeFree and BeePro, which allows you to design and build HTML emails and send to clients for review before sending en masse. The email builder is made to work with MailUp primarily, but as an HTML preview it's great to send to clients for approval when designing email campaigns. In addition, once approved, you can upload the HTML to any email marketing program (not just MailUp.

For the price point , if you're working with smaller clients, it may not be worth the cost. This is better for agencies or medium to larger companies. The general services provided are excellent, if sending out 1,000 emails a day or more.

If you're wanting to move away from free programs like Mailchimp, you'll find that MailUp has a very nice set of tools, although the learning curve is on the high side. Once mastered, I've been told things get easier. There are still some interfaces that are a bit clunky. I've still not figured out how to upload compressed / zipped files. If you do well with video and FAQ support, you'll be fine. Sometimes it can be a trial to get help from an actual person.

I found that MailUp's BeePro is great for designing emails and sending to clients for proofing—especially when the client wants you to create an email campaign but doesn't know the platform from which it will be sent (more common than you might realize.