Marg HoduCC

Marg ERP 9+

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HoduCC has an inbuilt web-phone which is based on WebRTC technology by Google. HoduCC provides a ready plugin to integrate with the client website to chat with customers. A Predictive Dialer Software is an ideal tool for businesses with huge call volumes. Let’s take the customer’s engagement with the organization to the next level. Advanced ACD helps to evenly distribute the calls among available agents by following specific strategies. Assist the clients through email even if agents are busy with lined up calls. Automation can be a major contributor in to use resources effectively and enhance productivity. Call Center Software has all the required features to manage the inbound, outbound customer call center business. Contact center software delivers advanced social media capabilities for customer service and organizations.
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Pricing of Marg ERP-Pharmaceutical Industry Software

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Key Specification

Other Categories:
AI Call Center Software
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours
Customization: No
Languages Support: English

Who uses HoduCC

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: HoduCC
  • Headquarter: Ahmedabad, Gujarat India

HoduCC Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

HoduCC Video

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Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

What do you like best?

The flow is perfect here. Before this I was afraid even thinking about my own business but after knowing about HoduCC, it is easy to manage my startup business. The software provides us the facility to manage the employees/ agents and customers all together, the call features, IVR, music on hold all together making a full package.

What do you dislike?

Initially you may find it complex but after it's easy to use.

Recommendations to others considering the product:

I will recommend this to the startups.

What problems are you solving with the product? What benefits have you realized?

For a small business, we don't have that much funding that we can spend more money for this kind of software but Hoducc can be the software you can use for your startup too. We can handle the parallel calls, give a chance to the agent to use the options like weekend/ holiday mode. if one line is busy it automatically redirects to the free one.

- Hardi V

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

HoduCC has 0 plans.

HoduCC is the AI Call Center Software used for the below functionalities.

Top 5 HoduCC features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

HoduCC provides Phone,Business Hours support.

HoduCC is allowed 0 Days Free Trial.

HoduCC provides Help Guides,Blogs,Video Guides for the software training.

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