Marg Freshsales
Marg ERP 9+
4.6
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What is Freshsales?
Freshsales is a effective consumer dating control (CRM) software advanced by way of Freshworks. It enables organizations manage their income methods, consumer statistics, and communications efficiently. Designed to streamline lead control, e mail tracking, and income automation, Freshsales gives a unified platform to have interaction with prospects, nurture relationships, and near offers faster. Its intuitive interface, AI-powered insights, and strong reporting gear make it suitable for organizations of all sizes. Freshsales additionally integrates effortlessly with other tools, enhancing normal productiveness and enabling a extra customized client revel in.
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Growth
USD 9.00 //user/month, billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Kanban View for Contacts and Accounts and Deals
- Contact Lifecycle Stages
- Built in Chat and Email and Phone
- Email Templates
- Custom Fields
- Basic Workflows
- Contextual Collaboration with Slack
- Product Catalog
- Curated Reports
- Freshworks Marketplace
- 1 CPQ license
- Mobile App
- 24x5 Support
Pro
USD 38.00 //user/month, billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Everything in Growth Plan +
- Contact Scoring by Freddy AI
- Custom Sales Activities
- Advanced custom fields
- Auto assignment Rules
- Territory Management
- Sales Sequences
- Sales Emails by Freddy AI
- Rephrase + Expand and Enhance text by Freddy AI
- Bring Your Own Carrier
- Multiple Sales Pipelines
- Account Hierarchy
- Deal Insights by Freddy AI
- Advanced Workflows
- Custom Reports
Enterprise
USD 57.00 //user/month, billed annually
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Everything in Pro Plan +
- Field-level Permissions
- Custom Modules
- Forecasting Insights by Freddy AI
- Workflows for Custom Modules
- Sandbox
- Audit Logs
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish |
Who uses Freshsales
Company Details
- Company Name: Freshsales
- Headquarter: San Mateo, California United States
Freshsales Description
Why Choose Freshsales?
Freshsales stands proud as a characteristic-rich CRM that caters to each startups and growing organisations. Its clean-to-use interface, mixed with automation and AI-powered tools, enables sales groups lessen guide work and consciousness on remaining deals. Freshsales offers give up-to-quit visibility into your sales pipeline and helps multi-channel engagement—thru cellphone, e-mail, chat, and greater—making it clean to connect to leads. With customizable workflows and deep analytics, organizations can make statistics-pushed choices to boost performance. Whether you are looking to enhance lead conversion, streamline verbal exchange, or screen KPIs, Freshsales offers the capability to elevate your income approach effectively and cost effectively.
Benefits of Freshsales
- Improved Lead Management: Organize, rating, and prioritize leads based on engagement stages.
- Sales Automation: Automate repetitive responsibilities, observe-ups, and email campaigns.
- 360° Customer View: Unified touch details, pastime records, and touchpoints in a single place.
- AI-Powered Insights: Freddy AI affords deal predictions and subsequent-pleasant movements.
- Multi-Channel Communication: Engage clients via telephone, e-mail, chat, and SMS.
- Better Collaboration: Team inboxes, notes, and shared responsibilities enhance teamwork.
- Actionable Analytics: Customizable reviews and dashboards to song sales KPIs.
- Seamless Integrations: Connects easily with tools like Freshdesk, Google Workspace, and Zapier.
How to Use Freshsales
Using Freshsales starts with putting in place your account and importing your contacts. Once your CRM is populated, you can segment leads, assign scores, and get them organized into pipelines. Freshsales permits you to track communique via e mail and contact at once from the platform. You also can create and automate workflows—consisting of sending observe-up emails or placing reminders—for a hands-free sales method. With the built-in calendar, sales reps can manipulate appointments and obligations. Freddy AI assists by way of suggesting subsequent steps or identifying hot leads. The customizable dashboard gives insights into overall performance and forecasts, helping you are making knowledgeable selections speedy.
Features of Freshsales
- Contact & Account Management: Centralized database with complete patron interaction records.
- Pipeline Management: Visual drag-and-drop deal stages for smooth tracking.
- Email & Call Integration: Send emails and make calls from in the CRM.
- Freddy AI Assistant: Predictive scoring, insights, and sales forecasting.
- Workflow Automation: Automate repetitive duties and electronic mail sequences.
- Custom Dashboards & Reports: Visual analytics to monitor performance.
- Mobile CRM: Access and manage deals at the go together with Android/iOS apps.
- Integration Hub: Connects with apps like Slack, QuickBooks, and Mailchimp.
What Makes Freshsales Different?
Freshsales differentiates itself with its stability of simplicity and sturdy functions. Unlike many CRMs that require steep getting to know curves or pricey customizations, Freshsales offers an intuitive interface that all people can adapt to quickly. Its built-in AI assistant, Freddy, is going past easy automation to provide predictive analytics and smart insights. Freshsales combines CRM, e mail, smartphone, and chat into one unified platform, reducing the need for multiple equipment. Additionally, its deep integration with the Freshworks surroundings (including Freshdesk, Freshchat, etc.) complements collaboration throughout groups. Affordable pricing, customizable modules, and robust mobile competencies further set it other than conventional, complex CRMs.
Who Can Benefit from Freshsales?
Freshsales is right for organizations of all sizes, especially those aiming to optimize their income and customer relationship methods. Startups and SMBs benefit from its affordability and simplicity of use, at the same time as large businesses respect its scalability and robust automation capabilities. Sales teams can control leads, observe-ups, and pipelines greater efficaciously, even as advertising groups can use its insights for better campaign targeting. Customer provider teams benefit from the 360° view of every patron, permitting personalised support. Industries like SaaS, real property, finance, e-commerce, and IT services can leverage Freshsales to enhance conversion fees and foster lengthy-term consumer relationships.
Is Freshsales Easy to Use?
Yes, Freshsales is designed with usability in thoughts. It features a easy, modern interface that requires minimal education to navigate. Users can quick create workflows, song leads, and examine overall performance metrics with drag-and-drop functionality and customizable dashboards. The onboarding process is guided, and the platform includes integrated tutorials and tooltips for self-mastering. Even advanced features like automation, Freddy AI suggestions, and electronic mail campaigns are intuitive, allowing users to get began with out heavy technical expertise. Whether accessed on laptop or mobile, Freshsales grants a easy enjoy, making it a favored desire for groups that want to be effective from day one.
What Support Does Freshsales Offer?
Freshsales presents a range of customer support options to make certain a continuing consumer experience. Users have get entry to to 24/5 live chat and e-mail support, at the side of extensive self-service assets which includes a knowledge base, video tutorials, and network forums. Higher-tier plans include devoted account managers and onboarding help. Additionally, Freshsales offers in-app steerage and contextual assist to help customers whilst navigating the platform. For more complicated wishes, companies can access API documentation and developer tools. The help team is understood for being responsive and knowledgeable, helping users troubleshoot problems fast and maximize their use of the software.
Key Features & Specifications
- Test Scheduling
- Statistical Relevance Analysis
- Split Testing
- Multivariate Testing
- Landing Pages (Web Forms)
- Heatmaps
- Funnel Analysis
- Audience Targeting
- Dashboard
- Purchasing
Freshsales Video
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User Reviews
WRITE A REVIEW
What do you like best?
We like this CRM because it incorporates the classic interaction options, such as telephone calls, or the management of web pages. We really like how easy it is to integrate emails, and that you do not need to go to external communication services to bring good communication with customers. We like how easy it is to use your internal sales management system, and that you have a response control system via email.
What do you dislike?
Freshsales offers a complicated database management of clients as to obtain the adequate sales automation. It does not allow the user the possibility of making sales forecasts, or managing payment commissions. Nor does it allow the user to be able to handle contracts with customers, or even the ability to store them. Neither does it have a tool that allows tracking expenses or influences.
What business problems are you solving with the product? What benefits have you realized?
We had many problems before the implementation of freshsales and its excellent integrated CRM, mainly with the evaluation system of potential clients, and to monitor the activities of each client in an organized manner. Your marketing automation tool (by email has also helped us a lot by allowing us to send a large amount of emails.
What do you like best?
There is very little that I like, I suppose it was easy to set up
What do you dislike?
The biggest issue we have is lack of native integrations. We are constantly having to set up zapier connections to get data into the CRM.
What problems are you solving with the product? What benefits have you realized?
Collecting customer data and tracking sales processes
What do you like best?
Easy workflow and user interface. Easy to get started
What do you dislike?
The response time from customer support is very slow. Once they promised to give me feedback next Monday but I did not hear back from them.
Recommendations to others considering the product:
DO NOT USE, HORRIBLE CUSTOMER SERVICES
What problems are you solving with the product? What benefits have you realized?
Freshsales help me manage all leads/customers. This is critical and I am able to track each customer, reply email properly. It saved me a lot of time in dealing with customer emails.
What do you like best?
The software is ok, not the most robust though.
What do you dislike?
After trying this software and buying a 6-month subscription I realized it didn't work for our company. I stopped using it and thought I had requested a cancellation. When I saw it billed me 6 months again I immediately the same day contacted customer service and let them know I had not been using the software and the account should have been canceled and requested a refund. THEY REFUSED!
Recommendations to others considering the product:
They never give refunds
What problems are you solving with the product? What benefits have you realized?
Basic CRM
What do you like best?
I like the idea that I can package my solution with one vendor. Unfortunately, the packages get pricy if you need customizations. Was not able to build out our solution affordably.
Meet staff in Las Vegas during the FreshWorks show and was optimistic about what was possible.
After my last attempt to get the system configured to my needs they could not provide the (1) item we needed custom modules, from the super expensive Forest plan. At a reasonable price so we had to give up. Too bad short-sighted sales responses lead to a lost lifetime customer.
What do you dislike?
1) Failed to meet the customers needs by offering a package with the single item needed out of the next (most expensive upgrade)
Given the number of seats needed in the future, this was a no go with the Forest package.
2) Opened so many tickets it felt like musical chairs in support.
3) Had to upgrade endlessly to get the configuration going
4) Support through responsive isn't helpful because they go too fast, I was trying to use a solution partner to get a long-term relationship going with FreshSales but they didn't get that the obstacle was pricing with 1 feature needed from
5) Its an empty box like salesforce but no options for plug-and-play industry customizations to short cut or expedite a start. It is ultimately less expensive to just go with salesforce since there are so many preconfigured solution partner options. We also found that our industry-specific solutions work just as well but we wanted to scale with FreshWorks.
Recommendations to others considering the product:
I'm leaving for salesforce
What problems are you solving with the product? What benefits have you realized?
They have much of what is in Pipedrive, wealth box, but they are still confined by the design like Zoho, Act, or many industry configurations.
The biggest benefit is it's fully integrated we love that idea.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Freshsales has 3 plans,
- Growth USD 9.00 /user/month, billed annually
- Pro USD 38.00 /user/month, billed annually
- Enterprise USD 57.00 /user/month, billed annually
Freshsales is the CRM Software used for the below functionalities.
Top 5 Freshsales features
- Test Scheduling
- Statistical Relevance Analysis
- Split Testing
- Multivariate Testing
- Landing Pages (Web Forms)
Freshsales provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
Freshsales is allowed 0 Days Free Trial.
Freshsales provides Help Guides,Video Guides,Blogs for the software training.
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