Marg EasyGoIVR
Marg ERP 9+
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EasyGoIVR by SAN Softwares is a cloud-based IVR software that offers personalized call responses and real-time call reporting. with Adding AI bot for automation call in IVR option.
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Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English, Hindi |
Who uses EasyGoIVR
Company Details
- Company Name: SAN Softwares
- Headquarter: Gurgaon, Haryana India
EasyGoIVR Description
EasyGoIVR is a comprehensive, cloud-based IVR software designed to automate your customer communications and streamline your call center operations. This feature-rich system offers personalized call responses and real-time monitoring, all powered by a flexible cloud infrastructure. EasyGoIVR greets callers with custom messages, interacts with them to understand their needs, and directs them to the right destination, creating an efficient and professional experience for every customer.
Key Features:
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Cloud-Based Infrastructure: Enjoy the benefits of a fully hosted solution, including lower costs, automatic updates, and the ability for your team to manage the system from anywhere.
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CTI API Integration: Connect your phone system with your computer applications for a fully integrated workflow, enabling advanced features like screen pops and automated dialing from your desktop.
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Personalized Call Handling: Greet callers with unique, personalized messages based on the specific campaign or DID number they dialed, creating a more tailored customer journey from the very first second.
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Drag-and-Drop IVR Designer: Easily create and modify your call flows with our intuitive, user-friendly IVR designer. No coding or technical expertise is required.
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Intelligent Call Routing: Automatically route callers to the right department or agent based on their needs, using features like skill-based routing and business hours settings.
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Seamless CRM Integration: EasyGoIVR integrates with all major CRMs, allowing for personalized greetings and "screen pops" that give your agents the full context of every call.
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Real-Time Analytics & Monitoring: Get valuable insights with live call monitoring and graphical reports that provide a clear visual representation of all connected and answered calls, IVR menu usage, and other key metrics.
Key Features & Specifications
- Auto-Dialer
- IVR / Voice Recognition
- IVR System
- API Integration
- Call Conference
- Call Control
- Call Hold
- Call Hold Music
- Call Logs
- Call Monitoring
- Call Mute
- Call Queuing
- Call Recording
- Multi Lingual IVR
- Real Time Reporting
- Smart Call Tracking
- Text-to-Speech
EasyGoIVR Video
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Frequently asked questions
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EasyGoIVR has 0 plans.
EasyGoIVR is the Cloud Telephony and IVRS Software used for the below functionalities.
Top 5 EasyGoIVR features
- Auto-Dialer
- IVR / Voice Recognition
- IVR System
- API Integration
- Call Conference
EasyGoIVR provides Phone,Email,Live Chat,Online (Ticket),Business Hours support.
EasyGoIVR is not allowing Free Trial.
EasyGoIVR provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.
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