Marg Dynamic Contact Center Manager

Marg ERP 9+

The Dynamic Contact Center Manager (DCCM) software is a user-friendly platform that allows you to manage your contact center operators in minutes. The software offers tags/aliases for cryptic parameter names to identify parameters and achieve the target SLA objectives. You can also analyze comprehensive audit trails with a time stamp and notes entered by the users. In addition, the software provides performance reports that you can download in Excel file formats. The DCCM software is ideal for small to medium sized companies.

Pricing of Marg ERP-Pharmaceutical Industry Software

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Dynamic Contact Center Manager

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Browser-based
  • Role-based security
  • User-friendly aliases/tags for cryptic parameter names
  • Built – in validation with lower and upper limits for parameters
  • Comprehensive audit trail for all changes with relevant notes
  • Real-time key-value pair updates through the Genesys Configuration Server
  • utilizing the Genesys Software Development Kit (SDK)
  • Standard hardware & software-based
  • Browser-based
  • Role-based security
  • User-friendly aliases/tags for cryptic parameter names
  • Built – in validation with lower

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Dynamic Contact Center Manager

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Dynamic Contact Center Manager
  • Headquarter: Edison,

Dynamic Contact Center Manager Description

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Dynamic Contact Center Manager has 1 plans,

  • Dynamic Contact Center Manager USD 0.00

Dynamic Contact Center Manager provides Business Hours,Online (Ticket) support.

Dynamic Contact Center Manager is not allowing Free Trial.

Dynamic Contact Center Manager provides Help Guides,Blogs,Video Guides for the software training.

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