Marg Dextr.Cloud

Marg ERP 9+

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Dextr.Cloud is a customer experience managing platform that enables its users to engage customers in the purchasing process and support inquiries. The software uses the latest serverless technology from AWS in order to deliver a secure, elastic and highly available platform for its users. Dextr Omni-channel provides its users with an intuitive and unified interface that enables the agents to respond to customer communications across multiple channels such as email, chat, and social all in one queue. Pre-scripted answers are provided to the commonly asked questions. The software provides its users with a real-time agent and queue performance, silent monitoring or coaching, advanced activity filtering, listen and download recordings, ad-hoc and scheduled closures and personalized company branding. Dextr.Cloud software delivers powerful collaboration features directly to the desktop of the agent and enables them to check availability and quickly connect with knowledge workers for assistance responding to customer issues outside of the ordinary resolution flow. The software also provides robust pre-built integrations
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Pricing of Marg ERP-Pharmaceutical Industry Software

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Dextr.Cloud

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • 360 agent minute shift
  • 5 day work week
  • 4.1 week month
  • 50 week year
  • which is about $2.50 a day.
  • Customizable branding and login URL
  • Fine-grained feature access via roles and permissions
  • SAML support
  • Team status display
  • Agent to Agent Voice and Chat Collaboration
  • Supervisor Monitoring and Coaching
  • Omni-channel Email
  • SMS/MMS enables text and pics to the next available agent
  • Ability to set holiday schedules and “ad hoc” closings with new close prompt (think team meeting)
  • Enhance activity reporting

Key Specification

Other Categories:
AI Call Center Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses Dextr.Cloud

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Dextr.Cloud
  • Headquarter: Las Vegas, California United States

Dextr.Cloud Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Dextr.Cloud Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Dextr.Cloud has 1 plans,

  • Dextr.Cloud USD 0.00

Dextr.Cloud is the AI Call Center Software used for the below functionalities.

Top 5 Dextr.Cloud features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Dextr.Cloud provides Online (Ticket) support.

Dextr.Cloud is allowed 0 Days Free Trial.

Dextr.Cloud provides Help Guides,Blogs,Video Guides for the software training.

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