Marg contactSPACE

Marg ERP 9+

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contactSPACE is an automatic and efficient contact centre software that comes with a plethora of innovative features. With this software, you can keep each and every call customized and on-message. Moreover, you can make the most-suitable contact at a precise time so that you get the best results with more conversations and fewer efforts. If you are not satisfied with the default interface then this software allows you to take control, and generate the best agent interface that you desire; thanks to the drag-and-drop visual editor. contactSPACE also comes with robust contact strategies as you can use post-call surveys, easily-customisable IVRs, diallers, call queues, and professional routing to produce a smooth experience to the consumers in your contact centre. In addition to that, you can use phone payments that are PCI-compliant, halting the recording at the time of transmission while managing the communication via the process.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Silver

USD 105.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Initiatives : 10
  • WebRTC phones
  • Helpdesk support
  • Call recording
  • Interface editor
  • CallGuides®
  • Voice analytics**
  • Full reporting module
  • Agent dashboards
  • Monitoring dashboards
  • Preview dialler
  • Initiatives : 10
  • WebRTC phones
  • Helpdesk support
  • Call recording
  • Interface editor
  • CallGuides®
  • Voice analytics**
  • Full reporting module
  • Agent dashboards
  • Monitoring dashboards
  • Preview dialler

Gold

USD 139.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Initiatives : Unlimited
  • Includes features of Silver plan
  • plus
  • Inbound
  • Outcome-driven templated SMS/email**
  • Progressive dialler
  • Initiatives : Unlimited
  • Includes features of Silver plan
  • plus
  • Inbound
  • Outcome-driven templated SMS/email**
  • Progressive dialler

Platinum

USD 175.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Gold plan
  • plus
  • CRM integration
  • Master database
  • Access to contactSPACE API
  • Live chat
  • Pre-connect status analyzer
  • Answering machine detection
  • Predictive dialler
  • Includes features of Gold plan
  • plus
  • CRM integration
  • Master database
  • Access to contactSPACE API
  • Live chat
  • Pre-connect status analyzer
  • Answering machine detection
  • Predictive dialler

Diamond

USD 239.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Platinum plan
  • plus
  • Call-time optimization
  • Real-time DNC checker
  • Quality assurance
  • Pulse performance analytics
  • Extended inbound
  • playspace
  • Intellicast®
  • Includes features of Platinum plan
  • plus
  • Call-time optimization
  • Real-time DNC checker
  • Quality assurance
  • Pulse performance analytics
  • Extended inbound
  • playspace
  • Intellicast®

Key Specification

Other Categories:
Call Center Software
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses contactSPACE

SMEs
SMEs

Company Details

  • Company Name: contactSPACE
  • Headquarter: St Leonards,

contactSPACE Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

contactSPACE Video

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Keka HR Payroll Platform Screenshots

contactSPACE Screenshot 1
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contactSPACE Screenshot 9

User Reviews

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Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

contactSPACE has 4 plans,

  • Silver USD 105.00 /User/Month
  • Gold USD 139.00 /User/Month
  • Platinum USD 175.00 /User/Month
  • Diamond USD 239.00 /User/Month

contactSPACE is the Call Center Software used for the below functionalities.

Top 5 contactSPACE features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

contactSPACE provides Phone,Business Hours,Online (Ticket) support.

contactSPACE is not allowing Free Trial.

contactSPACE provides Help Guides,Blogs,Video Guides for the software training.

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