Marg CircleLoop

This is a mistake joining this organisation my main business phone number has been miss directed and I have lost business, the customer service is bad as you have to email or leave a message. Whilst it has worked initially calls get miss directed lost delayed and you have no idea it is not working until a customer complains etc.This system is not robust and appears to have major bugs in it

Extremely poor communication. Been chasing the company for a couple of weeks to get them to set up a number, but they don't get back to you.

Come on CircleLoop, let not loose sight of who the customer is. Trying to setup an account with Circle loop and its painful at best. Not clear to the layperson how to set it up so paying for a service which doesn't do what I thought was it was supposed to. OK my bad I'm not technical. Mixed message coming from their team that things work and then told they didn't (i.e. call forwarding) but he was new and didn't know what he was doing. OK we all need to learn. Now being charged to port numbers over, so OK can live with that but when you do port the number you can't really get text messages in a useful format. FFS, right OK lets try it and see how we go. Mobile was OK to move but to do Skype number I need to fill a form in (asked 3 time for it) and told to trot off and find out Skype's business address and some details to pass onto them. Forms as clear as mud, if it Skype account details or Circle loops you want in here because I can't tell. Asked for advice as surely they have done this before and would have a clue and was bluntly pointed to Skype's support page which is as clear as mud. It's like the team can't be bothered and if you don't get the info they require in format they want and know all the tech stuff you're nothing more than an inconvenience. Its always oh you need to do this as well, ah it doesn't really work that way. Poor CircleLoop, very poor and unimpressed.

It doesn't work. I've tried on my laptop, my desktop, my phone on wifi and 4G and doesn't work on any of them. When I discussed with customer service they didn't want to accept that their software was the problem, so only option its to try something else, which is strange as I have no problem, with calls on Whats App, FaceTime, Zoom, Skype or Teams.

I wanted to try out the TRY FRE advertised by RING CENTRAL for telephone calls, but they deny that offer which is still available on line. YOU OUGHTA TRY OUT THESE RIP OFF MERCHANTS/ ROGUES BEFORE YOU RECOMMEND THEM.