Marg ChaseData

Marg ERP 9+

ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction. ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business. The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Small Business

USD 89.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 3000 Telecom Minutes Including
  • Voice Channels per Agent : 1
  • Call Conference
  • Hold
  • Transfer
  • Monitoring
  • Digital Call Recording and Playback : 3 months
  • List Management
  • Live Dashboard
  • Skill Set Assignment
  • Preview dialing
  • Progressive dialing
  • Inbound Capability Included
  • Auto Attendant and IVR
  • Automatic Call Distribution
  • Music On Hold
  • Local
  • Nationwide and Toll Free Numbers Available
  • Remote Agent Capability
  • Personal Voice Mails and DID
  • Standard Reporting Package
  • Chat Support
  • Email Support
  • 3000 Tele

Professional

USD 139.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 5000 Telecom Minutes Included
  • Voice Channels per Agent : 4
  • Includes features of Small Business plan
  • plus
  • Digital Call Recording and Playback : 6 months
  • Predictive dialing
  • Skill based Routing
  • Trainee Mode for New Trainees
  • Customized Sip Trunking
  • Phone support
  • Zapier (Over 500 integrations and growing)
  • 5000 Telecom Minutes Included
  • Voice Channels per Agent : 4
  • Includes features of Small Business plan
  • plus
  • Digital Call Recording and Playback : 6 months
  • Predictive dialing
  • Skill based Routing
  • Train

Enterprise

USD 169.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 7000 Telecom Minutes Included
  • Voice Channels per Agent : 6
  • Includes features of Professional plan
  • plus
  • Digital Call Recording and Playback : 1 Year
  • Agentless dialing
  • Auto Leave message on Voice mail
  • SOAP based Salesforce API
  • Native API (Sugar CRM
  • Zoho and Oracle)
  • 7000 Telecom Minutes Included
  • Voice Channels per Agent : 6
  • Includes features of Professional plan
  • plus
  • Digital Call Recording and Playback : 1 Year
  • Agentless dialing
  • Auto Leave message on Voice mail
  • SOAP based Salesforce API
  • Native A

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses ChaseData

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ChaseData
  • Headquarter: Plantation,

ChaseData Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

ChaseData Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

What do you like best?

The support guys are very helpful but work off-site and they don't always get correct information from the company. They are helpful and friendly though. I also like the fast paced way we can go from call to call with no between time. Casey and Dylan are excellent support agents.

What do you dislike?

I don't like it's a download. The settings are complicated. I have a lot of issues where support calls are needed. They want to over-explain everything. They don't understand we are not Chase employees and we just want the phones to ring.

Recommendations to others considering the product:

I would recommend this for the predictive dialer for residence. My business uses it solely for business to business, so miss out on the biggest benefit they offer. We carefully nurture leads and work files.

What problems are you solving with the product? What benefits have you realized?

Call quality issues and dial pad issues. They have yet to fix the dial pad issue. Changing some settings in the system did help with call quality.

- Tiffany P

quotes

What do you like best?

I like that the system is pretty much self explanatory and pretty easy for the agents to navigate

What do you dislike?

I a lot of system errors, and integrations not working as they should.

What problems are you solving with the product? What benefits have you realized?

I know exactly what all of my agents are doing, I love that I can screen share, and I have the agents separated by skill

- Administrator in Banking

quotes

What do you like best?

The system it self is very user friendly and easy to understand. I like a few features that make it faster

What do you dislike?

Some of the tech issues and their customer service. It feels like their tech support team is not fully knowledgeable on how to fix certain issues.

What problems are you solving with the product? What benefits have you realized?

call automation, managing leads and monitor agents

- Administrator in Insurance

quotes

What do you like best?

Clear communication of call flow procedures with narrowed disposition tool to make call handling less of a hassle. Login was well designed. Easily installed and removed.

What do you dislike?

No suggested min break between calls makes server load and node efficiency less effective. Including permissive and non permissive action based on enterprise solution could further software's demand.

Recommendations to others considering the product:

As I may have mentioned, it's an efficient tool that solves a problem.

What problems are you solving with the product? What benefits have you realized?

Like I said, overall efficiency is more important than cpm.

- User in Telecommunications

quotes

- Robert J

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

ChaseData has 3 plans,

  • Small Business USD 89.00 /User/Month
  • Professional USD 139.00 /User/Month
  • Enterprise USD 169.00 /User/Month

ChaseData is the Call Center Software used for the below functionalities.

Top 5 ChaseData features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

ChaseData provides Business Hours,Online (Ticket) support.

ChaseData is allowed 0 Days Free Trial.

ChaseData provides Help Guides,Blogs,Video Guides for the software training.

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