Marg Certain
Marg ERP 9+
4.0
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Pricing of Marg ERP-Pharmaceutical Industry Software
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- Pre-Event Registration
- Pre-Event Promotion
- In-Event Check-In
- In-Event Experience
- Post-Event Follow-Up
- Global Scale
- Pre-Event Registration
- Pre-Event Promotion
- In-Event Check-In
- In-Event Experience
- Post-Event Follow-Up
- Global Scale
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Certain
Company Details
- Company Name: Certain
- Headquarter: San Francisco, California United States
Certain Description
Key Features & Specifications
- Attendee Management
- Meetings
- Surveys
- Sponsorship Management
- Lead Retrieval
- Conferences (Seminars)
- Badge Management
- Weddings (Parties)
- Travel Management
- Trade Shows
- Ticketing
- Space Setup (Room)
- Room Block Management
- Guest List Management
- Vendor Management
- Conventions
- Client Management (Customer)
- Catering Management
- Social Promotions
Certain Video
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User Reviews
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What do you like best?
Should you find yourself getting proposals from various Event Registration Systems, you can trust that Certain has most of the boxes checked that some of the bigger players have: Event configuration, room block management, event websites, forms, groups, and more.
What do you dislike?
While I mentioned that they have most the bells and whistles you are looking for, you might find it extremely difficult to manage these features. Certain was designed by programmers, so the majority of the components are not intuitive in their location or application.
Recommendations to others considering the product:
Decide if money is your biggest driving in selecting a registration system. If Certain is all you can afford, then you will make it work - but if you have a bit of wiggle room I'd say go with another company that has thought about the ease of use and has a better reputation for customer support.
What problems are you solving with the product? What benefits have you realized?
The benefit with using Certain, along with most Event Registration Systems, is that you are removing the human error from the data collection. If you are trying to manage RSVPs through email and excel workbooks, there is a strong possibility that you will overlook or duplicate data.
What do you like best?
From a daily user perspective, the tool was flexible enough to do just about anything you want it to, if you have enough experience using the tool, time and technical knowledge. The setup could be time consuming but if you put in the effort, you could really customize. Its a marketers dream for reporting and email customization, again if you can figure out how to setup it. You can create multiple registration forms which was nice if you needed them.
What do you dislike?
The platform is overly complicated and things are not necessarily where you expect them.It can be a long process to get simple tasks executed and if every single step isnt setup perfectly, things will go wrong. Customer support on the phone is a nightmare. System is meant to be customized on every level...there are really no 'standardized' structures/foundations to how the system works. It is not for the occasional user - you have to have dedicated support in order to make this solution work.
Recommendations to others considering the product:
Try to setup a real-life event that you have on your calendar - go through every aspect to see how the system works and how intense the setup is.
What problems are you solving with the product? What benefits have you realized?
online registration and event sites.
What do you like best?
Custom reporting capabilities, calendar of upcoming events, registration platform
What do you dislike?
Not intuitive, no dashboard, registration form URLs are not unique (more difficult to track in Analytics)
Recommendations to others considering the product:
It would be more helpful to use an event automation software that integrates with our marketing efforts, i.e. Salesforce for us. Certain often feels like a totally separate beast we have to deal with because it has always been used. We have to export email addresses on a weekly basis and upload them into our email marketing platform and this becomes quite time consuming and the likelihood of human error increases greatly.
What problems are you solving with the product? What benefits have you realized?
Organization of many repeat events throughout the year. Certain keeps track of our participant records and we are able to do some demographic analysis, as well as time lag to conversion analysis with the info it provides.
What do you like best?
Certain was very easy to use and all HTML based so it was easy to add in new events or make changes on the fly. Each attendee record was easy to read and the export process for my reporting was very simple to understand.
What do you dislike?
Since we didn't require users to use a login/password combination, we had a lot of duplicate registrations across the span of our year. This ended up costing us additional funds because we went over our allotment/prepaid amount of registrations. When we asked Certain about this, they said there was no way to limit people who were signing up with different email addresses.
Recommendations to others considering the product:
Their customer service is top notch. Our rep was based in Hawaii but she worked East Coast hours so contact was never delayed.
What problems are you solving with the product? What benefits have you realized?
Trying to manage registration for an educational program with offerings throughout the year. Our challenge was that we didn't have one "traditional" event but rather 30-40 smaller events/classes that we wanted to manage under the larger umbrella of a "semester. Being able to track those who signed up for multiple classes was very useful in figuring out which topics need more advanced offerings and which ones needed more primers.
What do you like best?
A lot of Features that a Company can benefit from. However, we have only tried some of them.
Customizing communications and reports as well as the room sharing / accomodation module. Connection to Marketing Automation Tools (for example Marketo) is possible.
What do you dislike?
Sometimes HTML knowledge makes it easier.
The many functions of the tool make it complex and sometimes the structure doesn't seem very intuitive to me, as you have to do changes in different section for the (in my opinion) same function. As for every other tool implemenation, detailled trainings and localized templates are factors of success.
Recommendations to others considering the product:
Save time for detailled Training and templates, especially if you require localization.
What problems are you solving with the product? What benefits have you realized?
We were very happy about a tool that includes accommodation planning as well as a tool for room sharing. Still, there are a lot of Features that we haven't implemented yet.
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Frequently asked questions
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Certain has 1 plans,
- Certain USD 0.00
Certain is the Event Management Software used for the below functionalities.
Top 5 Certain features
- Attendee Management
- Meetings
- Surveys
- Sponsorship Management
- Lead Retrieval
Certain provides Business Hours,Online (Ticket) support.
Certain is not allowing Free Trial.
Certain provides Help Guides,Blogs,Video Guides for the software training.
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