Marg CallTools
Marg ERP 9+
4.9
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
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- Outbound Call Center
- Inbound Call Center
- Call Management
- CRM
- SMS & Email
- Integrations
- Outbound Call Center
- Inbound Call Center
- Call Management
- CRM
- SMS & Email
- Integrations
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses CallTools
Company Details
- Company Name: CallTools
- Headquarter: Irvine, California United States
CallTools Description
Key Features & Specifications
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
CallTools Video
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User Reviews
WRITE A REVIEW
IVE PAID FOR MY SERVICE AND IVE CALLED EVERY DAY AND NO ONE HAS ANWSWERED AND YOU A CALLL COMPANY I HAVE NOT BEEN ABLE TO LOG IN AND NO 1 CARES AT ALL I WANT MY REFUND
What do you like best?
Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I tested.
Excellent Customer Service, Instant Setup
Great sound quality
We liked how easy it was to use will very little agent training required.
There are too many great features to list but I will share a few that we are thrilled with.
It saved me a lot of time because its easy to use
he system was very user friendly, great for an non-tech guy like myself
What do you dislike?
Can't say I have any complaints, but if i have to say something a better management when using slow Internet connection.
Recommendations to others considering the product:
I have worked with several dialing systems over the years and have found that call tools is one of the easiest to use.
What problems are you solving with the product? What benefits have you realized?
The software integrates with 3rd party CRMS
Call recording is easy to use and allows for easy monitoring and training
Cheap web based VOIP for lead calling and customer management
What do you like best?
Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I tested.
Excellent Customer Service, Instant Setup
Great sound quality
We liked how easy it was to use will very little agent training required.
There are too many great features to list but I will share a few that we are thrilled with.
It saved me a lot of time because its easy to use
he system was very user friendly, great for an non-tech guy like myself
What do you dislike?
Can't say I have any complaints, but if i have to say something a better management when using slow Internet connection.
Recommendations to others considering the product
I have worked with several dialing systems over the years and have found that call tools is one of the easiest to use.
What business problems are you solving with the product? What benefits have you realized?
The software integrates with 3rd party CRMS
Call recording is easy to use and allows for easy monitoring and training
Cheap web based VOIP for lead calling and customer management
What do you like best?
If you have 2-5 agents only and are taking a minimal number of calls, Calltools is definitely an ideal platform to use. With an easy setup with just username and password, your agent can start calling right away. It is web-based so as simple as going to the website and logging in using your username and password, you can now start taking in calls with the leads loaded by your superior.
What do you dislike?
Since its web-based, connection depends on your internet connection. Sometimes you will encounter not being ready when you log in or can not access your microphone or an error perhaps, you just need to sign out and log back in, and it solves most errors in Calltools.
Recommendations to others considering the product:
If you have less than 10 Agents and would like to start right away without going through that much training, calltools is what you might want to start with as your voip and crm.
What problems are you solving with the product? What benefits have you realized?
If you are targeting specific people, it could easily narrow down your pipeline.
The team at call tools is very friendly and helpful, great experience
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
CallTools has 1 plans,
- CallTools USD 0.00
CallTools is the Call Center Software used for the below functionalities.
Top 5 CallTools features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
CallTools provides Phone,Business Hours,Online (Ticket) support.
CallTools is not allowing Free Trial.
CallTools provides Help Guides,Blogs,Video Guides for the software training.
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