Marg Atera
Marg ERP 9+
4.7
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What is Atera?
Atera is an all-in-one remote monitoring and management (RMM) platform designed for IT professionals and managed service providers. It integrates essential tools like remote access, ticketing, automation, patch management, and reporting. Users exploring the Atera Demo can experience how it centralizes IT operations. Atera Pricing is also flexible, making it suitable for businesses of varying sizes.
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Professional
USD 149.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Remote management & automations & scripting
- Windows & Mac and Linux support
- Remote monitoring and alerts
- Remote access using Splashtop & up to 2 concurrent sessions
- Patch Management
- Azure AD integration
- Reports
- Ticket automation
- Audit log
- Custom support address
- Service portal
- File view and transfer - up to 15GB per month
- Mobile app - iOS & Android
Expert
USD 189.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All the magnitude of Professional and
- Remote access using Anydesk
- Splashtop concurrent sessions - unlimited
- 7 preset reports
- Ticket auto - tagging
- Custom assets types - up to 5
- File transfer - up to 50GB per month
- Extended audit log
- Custom support addresses - up to 2
Master
USD 219.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All the power of Expert and
- Build your own reports
- Audit log - 1 year retention
- Custom support addresses - unlimited
- Custom asset types - up to 20
- File transfer - up to 80GB per month
- Data recovery
Enterprise
USD 0.00 /Contact sales
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All the vastness of Master and
- Single sign-on - SSO
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for Service Portal
- Tailored Atera onboarding - 3+ techs
- Dedicated account manager - 3+ techs
- Audit log - 7 year retention
- Unlimited custom analytics
- Custom asset types - unlimited
- File transfer - up to 100GB per month
- Network scanning and monitoring
- Log out all sessions
- Business associate agreement under HIPAA
- 99.9% uptime SLA
- Ticket migration service
- Script based custom fie
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | Yes |
| Languages Support: | English, French, German |
Who uses Atera
Company Details
- Company Name: Atera
- Headquarter: Tel Aviv,
Atera Description
Why Choose Atera?
Atera is ideal for IT teams looking for a simplified and scalable RMM solution. It supports unlimited devices per technician, reducing overhead. Atera Reviews highlight its user-friendly interface, integrated features, and excellent customer support. With transparent Atera Pricing and access to an Atera Demo, businesses can easily assess its value before full adoption.Benefits of Atera
Saves time with automation and remote troubleshooting
Supports unlimited endpoints per technician
Reduces operational costs through consolidated tools
Enhances productivity with ticketing and reporting features
Improves client satisfaction with faster issue resolution
These benefits are often praised in Atera Reviews and are best explored through a hands-on Atera Demo and a detailed look at Atera Pricing plans.
How to Use Atera?
Start with an Atera Demo to get familiar with the platform. After setup, you can monitor client systems, run automated scripts, assign tickets, and schedule maintenance tasks. Atera also offers onboarding guides and support resources. Review Atera Features and Atera Pricing to choose the right plan for your IT environment.Features of Atera
Remote monitoring and management of devices
Integrated helpdesk and ticketing system
Automated patch management and IT automation
Real-time alerts and performance reporting
Remote access via AnyDesk and Splashtop
Atera Features are crafted to support end-to-end IT operations. Businesses often refer to Atera Reviews, take an Atera Demo, and evaluate Atera Pricing before implementation.
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Atera Video
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User Reviews
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PROS & CONS
What are the best aspects of this product?
NONE, everything was overshadowed by their incompetence in billing correctly and access, including sluggish access.
What aspects are problematic or could work better?
Correct billing (not billing for antivirus software not used), access, everything about customer support (delay, if any response to requests, took them weeks to reply, never resolved issues, etc.) worst service ever.
What features/services would you like to see in future versions of this product?
actually have customer service, actually reply to support requests within 24 hours (at the latest), resolve issues, never charge for antivirus or other items that are not used. stop disabling accounts due to incompetence of atera employees.
What specific problems in your company were solved by this product?
none. created problems.
Are you a current user of this product?
Yes
What do you like best?
Nice interface. I like the dashboard on the front oage
What do you dislike?
No option for exporting passwords which when you want to out them in a secure system is no good.
Recommendations to others considering the product:
Just ensure you are happy with not being able to export passwords if you ever want to switch
What problems are you solving with the product? What benefits have you realized?
Price is good
What do you like best?
Tickets and be categorized by client and are easy to sort.
What do you dislike?
It's slow to use and it can crash unexpectedly.
What problems are you solving with the product? What benefits have you realized?
Combining P2P, antivirus, and a solid ticket system makes managing programs as an IT staff saves time and helps promote efficiency.
What do you like best?
The reporting is decent, but needs a little work to reflect what was patched.
What do you dislike?
Reporting, it shows failures where no patching was required, thereby offering quite a bit of confusion as to what really happened, where and what failed.
TLS 1.0 is required, this requirement alone forces an admin to find another solution for secure networks such as PCI devices.
Recommendations to others considering the product:
clean up the reporting, update .net to current major version, support TLS 1.2, 1.0 is scheduled for deprecation.
What problems are you solving with the product? What benefits have you realized?
Patch Management. We are currently patching more than 5,000 endpoints monthly with varied success from Atera.
What do you like best?
Very vast features list for a great price. Very competitive.
What do you dislike?
We had some small bugs in remote connectivity but swiftly resolved by their support team.
Recommendations to others considering the product:
Very good tool for remote access management. I would recommend this product
What problems are you solving with the product? What benefits have you realized?
Remote access management with a few of our PC's within the company.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Atera has 4 plans,
- Professional USD 149.00 /Month
- Expert USD 189.00 /Month
- Master USD 219.00 /Month
- Enterprise USD 0.00 Contact sales
Atera is the Help Desk Software used for the below functionalities.
Top 5 Atera features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Atera provides Phone,Online (Ticket),Business Hours support.
Atera is allowed 0 Days Free Trial.
Atera provides Help Guides,Video Guides,Blogs for the software training.
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