Marg Aspect Via

Marg ERP 9+

Aspect Via is a customer engagement platform that uses Amazon Web Services (AWS) cloud services and infrastructure. It covers all customer service bases, and takes advantage of the AWS cloud to eliminate the headaches and costs of maintaining traditional, loosely coupled contact center point solutions.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Aspect Via

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Campaign Management
  • Campaign Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat
  • Campaign Management
  • Campaign Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real-time Chat

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Aspect Via

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Aspect Via
  • Headquarter: Arizona,

Aspect Via Description

Key Features & Specifications

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer

Aspect Via Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

What do you like best?

The application is very user-friendly and intuitive. It does take time to learn the ins and outs but it is overall easy to use. I would definitely recommend this product.

What do you dislike?

I like all of the options that are available within the tool. It makes it easy to adapt to your business needs and achieve a solution.

Recommendations to others considering the product:

Make sure that before implementation that you gather all needs and requirements. Do not leave any wild ideas out of the question.

What problems are you solving with the product? What benefits have you realized?

There are some items that need to be further developed in order to be complete.

- Abad O

quotes

What do you like best?

I love the positive impact our customers get with a cross-channel, continuous experience.

What do you dislike?

I haven't found anything that I don't like about the product at this time. The ease of use through a user friendly UI is great!

Recommendations to others considering the product:

I cannot stress enough how easy this application is to use. Brand new out of the box I was able to understand the product. Reporting is very intuitive and easy to understand as well.

What problems are you solving with the product? What benefits have you realized?

omni channel engagement with our customers.

- Anthony C

quotes

What do you like best?

I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring

What do you dislike?

The reverification screens are unreasonable

What problems are you solving with the product? What benefits have you realized?

I have access to update schedule and performance monitoring

- User in Oil & Energy

quotes

What do you like best?

I enjoyed the data layout and use of customizing the various aspects of scheduling and performance monitoring

What do you dislike?

The reverification screens are unreasonable

What business problems are you solving with the product? What benefits have you realized?

I have access to update schedule and performance monitoring

-

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Aspect Via has 1 plans,

  • Aspect Via USD 0.00

Aspect Via is the Call Center Software used for the below functionalities.

Top 5 Aspect Via features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support

Aspect Via provides Phone,Business Hours,Online (Ticket) support.

Aspect Via is not allowing Free Trial.

Aspect Via provides Help Guides,Blogs,Video Guides for the software training.

Need Help Selecting
the Right AI Solution?

Speak with our team for tailored recommendations and insights to accelerate your AI adoption.

ai-help-img