Skilljar

Skilljar is an external LMS that helps businesses educate, engage, and retain their customers and partners. It is purpose-built for customer and partner education, enabling businesses to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Skilljar's external LMS helps businesses onboard customers and partners and turn them into experts on a product. It employs best practices for using education to expand the impact of a business along the entire customer journey. Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. Trained customers are more likely to use a product, understand the value, and not churn. businesses can integrate Skilljar data with CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business. This way, businesses can create an ecosystem of trained and certified customers and partners