ReadyMode (formerly Xencall)
By ReadyMode (formerly Xencall)
ReadyMode is an all-in-one auto dialer software that is specifically developed for call centers to enable predictive dialing. It works by connecting call centers and agents with more prospects through cloud technology. It also enables the user to manage their CRM, lead management, and reporting and insights. ReadyMode offers PV and VoiceLog Verification solutions that provide direct server-to-server connection. It also offers fine-grained speed controls that allow you to tailor your call ratios based on the number of available agents, thereby reducing wait times. Users need full Customer Relationship Management capabilities to assist each customer through your sales workflow. Inbound call management is made easier with fully customized IVR menus through ReadyMode. ReadyMode reporting helps enhance performance and efficiency by providing detailed data, agent stats and analytics, calls, campaigns, and more. Field sales professionals can access their dialer and CRM via any device, allowing them to stay productive while
ReadyMode (formerly Xencall) Reviews