Local Measure is a unique platform that helps physical businesses that follow a brick and mortar model with their customer experience efforts. It can be used by businesses such as Hotels, Attractions, and Live Venues. Their digital product provides a 360-degree view of the customer by translating the data that they generate with their interactions into actionable insights. This enables advanced features such as automation and alerts, Search and Segmentation, Case management, Reporting and Analytics, and API Integrations. With a dedicated feedback tool known as Pulse, users can recover services and improve satisfaction while the customer engages with the website. This reduces the likelihood of landing negative reviews, improves customer satisfaction scores, and make well-informed decisions about operations. As a result, users can create personalized experiences at scale and boost the chances of word-of-mouth marketing. And with tools such as Curate, users can boost online conversion rates, drive offline sales, and increase website engagement.
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