Zeview
By Zeview
Zeview is a user survey and feedback platform that uses sentiment & emotion analysis along with Artificial Intelligence to collect feedback, increase customer satisfaction, and increase income. It employs keywords based on customer reviews and ratings to provide extensive customer feedback for each query. With Zeview, you can get a thorough competitive analysis using charts that assist you in expanding your business even further. The platform provides you Net Promoter Score (NPS) that indicates whether you have a healthy relationship with consumers who are likely to act as brand promoters, drive word of mouth, and build a positive growth cycle, or whether they are publicly discounting the value of your brand. You can filter responses based on whether they are positive, negative, or neutral. Customers can scan a QR code to launch a survey form and you can get a thorough and in-depth analysis of each and every response, including sentiment and emotions. Using Artificial Intelligence, you can extract keywords from the answers so you can quickly see