Zendesk Sunshine
Real resolutions, not just deflection The Zendesk Resolution Platform
What is Zendesk Sunshine?
Zendesk Sunshine is a modern-day CRM platform constructed on Amazon Web Services (AWS) that helps corporations unify and manipulate client information across all touchpoints. It permits personalised and seamless patron reports via connecting statistics from emails, chats, calls, and different structures into one centralized view. With its open structure, builders can create custom applications and workflows, making it perfect for organizations looking for flexibility. As a part of the Zendesk ecosystem, Sunshine enhances support operations at the same time as presenting scalability, automation, and a developer-pleasant surroundings.