Zendesk Remote
By Zendesk Remote
Yearly,Monthly
0 Days
What Is Zendesk Remote ?
Zendesk Remote is not a standalone Zendesk product like Support or Talk, but rather refers to remote support capabilities within Zendesk Support that are enabled through integrations with remote assistance and remote control tools. These tools let support agents remotely access, view, or control a customer’s device directly from a support ticket to troubleshoot issues faster and more effectively. Integrations include apps like RemotePC HelpDesk, RemSupp, Splashtop SOS, Zoho Lens AR Remote Assistance, and others that connect remote support functionality into Zendesk Support workflows.