yellow.ai

Yellow.ai offers a simple no-code builder that enables you to construct a comprehensive chatbot that represents your brand's identity. Their Natural Language Understanding (NLU) and Natural Language Processing (NLP) 'brain' engine enhances the self-learning of voice and text chatbots by recognizing multi-factorial intent, providing effective customer engagement, and providing on-point resolution. It’s all performed in real-time and with a 98 percent accuracy rate. Other platforms base their capabilities on existing NLP frameworks, but Yellow.ai uses their unique in-house engine. This allows them to deliver genuine dialogues by accurately identifying intent and analyzing sentiment. Their chatbots use a zero-shot learning model, which means they can offer accurate results right away. Through one-click interfaces with your current knowledge base, you can train your bot on thousands of pages with zero manual work. The most useful feature is that these bots aren’t static.