Ushur
By Ushur
Ushur is an intelligent automation platform that makes customer engagement easier. It comprises highly integrated products designed to make customer engagement a task easier than it seems. The invisible solution allows clients to connect with their customers and prospective leads directly without having to build, test and deploy custom-made applications. Moreover, it is a secured communication channel that automates significant customer journeys using a powerful AI. Ushur is mostly employed for onboarding, campaign delivery, cross-selling, upselling, scheduling, robust surveys, payment processing, order processing and call centre deflections alike. Two-way conversational texting allows customers to reach what they require on an interactive digital channel. Texting is often not considered as a medium of conducting productive business conversations and this notion is exactly what Ushur does away with. Surveys say that texting works fruitfully 95 per cent of the time and that is enough reason why Usher has it as one of its pivotal methods for communication. Email, however, tops