Omnistar Kbase
By Omnistar Kbase
Omnistar Kbase is an easy to use knowledge management software that allows you to easily manage a knowledge base. Your users can fill out a web-based ticket and the information will be stored in the administrative area. Your staff will get notified when a new ticket is created. The customer support software includes a powerful knowledge base feature to help educate your customers. Your users will be able to send you an email with their questions and you can set up the software to automatically pull in the email and create a support ticket.