Mint Service Desk

Mint Service Desk is a service desk and asset management software for IT companies. It enables them to enhance their customer experience and manage related assets. The platform hosts a variety of functionalities related to incident management, asset management, service requests, knowledge base, custom forms, advanced SLA, etc. Moreover, the software also enables user agents to share knowledge with other agents and help out one another. Mint Service Desk provides a wide range of attributes to create unique forms for the service desk. It also enables users to collect all the information that analysts need. The platform can be integrated with social media accounts, which facilitates companies to reach a maximum number of customers. Brands can also connect with their customers over live chat for better communication. The advanced API of Mint Service Desk helps companies integrate with third-party platforms, make strong relationships with their customers, and boost revenue. The operating company of Mint Service Desk has its branches located across Malaysia, Poland, Mexico,