CRM and Deals for Zendesk
By CRM and Deals for Zendesk
What is CRM and Deals for Zendesk?
CRM and Deals for Zendesk is a sales-focused add-on built to extend the capabilities of Zendesk by adding customer relationship management (CRM) and deal-tracking functionality directly into the Zendesk environment. It allows support and sales teams to manage leads, contacts, companies, and sales pipelines without leaving Zendesk. By combining customer support data with sales activities, businesses gain a complete 360-degree view of each customer — from first inquiry to closed deal — improving collaboration between support and sales teams.