Callation

Callation is a cloud-based intelligence platform that offers a wide variety of reporting solutions, which is constantly expanding. The reports produced by this application are designed with simplicity and accuracy in mind. In addition to that, the user can also create custom reports if they are not satisfied with the standard options. The dashboard offered by this application is always praised by the users for its easy-to-use user interface. It comes with a wide range of available ‘widgets’ and layouts that can be further customized to help your firm in maintaining up to date visibility regarding the customer calling habits and productivity of your business. Along with call reporting, it also offers call accounting and it comes as an automatic inclusion. It allows you to report on groups or entire system call costs as either an itemised account summary or an overall total. This cloud-based call tracking and call reporting service allows you to get access anywhere from any mobile device.