Marg Zultys MXIE
Marg ERP 9+
4.0
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Zultys MXIE
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- One-click to call – start/receive and control calls via mouse
- keyboard or telephone
- Built-in softphone
- MXvideo high definition video calling between MXIE users
- MXconnect lets you make any phone your business phone
- and maintain call control through MXIE
- Find Me/Follow Me to 17 call points
- Twinning – ring desk and mobile
- View presence and presence notes of all users
- Collaborate via secure Instant Messages
- MS Outlook integration (address book
- dial)
- Buddy lists and speed dial
- Screen pops d
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Zultys MXIE
Company Details
- Company Name: Zultys MXIE
- Headquarter: Sunnyvale, California United States
Zultys MXIE Description
Zultys MXIE Video
Alternative
More Alternative
Freshdesk Contact Center (Formerly Freshcaller)
Elevate care with fast and easy conversations
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
I do like how its always good making outgoing calls to borrowers. Its something very neutral but the call quality works very well. the interface is ok. But overall it gets the job done.
What do you dislike?
I did not like how you had to figure out all of the complicated software. it took me two months to figure out that in order to receive outbound calls you needed to have MXIE pulled up on your dashboard in order for it to work. Anyway that was kinda lame and I didn't know how to access my voicemails. the interface is very hard to work with but we still tried our best in order to get it working. We kept lots of time stats in order to see if it was working or not.
Recommendations to others considering the product:
Please give it a try. Its very user friendly and there is a very good chance if you do a five minuet training on how to use it when you start then everyone will be able to figure out how to use it and how to be able to get it done. I feel that it is a great resource.
What problems are you solving with the product? What benefits have you realized?
We are able to communicate really well with customers in order to know exactly what to do. It was so much fun communicating and being able to have a good solid system to rely on. Zultys MXIE for sure wouldn't be my first choice but its listed at a good price and its really nice to work with.
What do you like best?
i can listen to voice mails over the phone or on PC
What do you dislike?
It just doesn't seem that easy to use, on the phone. Cannot do anything other than check voicemails
What problems are you solving with the product? What benefits have you realized?
I do not think it is as good as our old system, just seems tedious and confusing
What do you like best?
The best thing about MXIE is that I don't have to have a physical phone taking up room on my desk. It works well for taking and transferring calls. I also like the Buddy feature. I'm probably not using it correctly, but I use it to see if my co-workers are busy on the phone with a customer, or if they are away.
What do you dislike?
I dislike the interface especially. When I'm on a call and I need to transfer or hang up, it takes me way too long to locate the T or End Call buttons every time. They are each one of the tiniest buttons in the whole app. I would recommend this app 100% if they would do a redesign of the interface to prioritize features that are more important.
Recommendations to others considering the product:
This app is functional for what it is, a soft phone that you can use from your desk with a headset. If you are not bothered by a dated interface with poorly placed buttons, it could be perfect for you, depending on the price. I have no idea how much it costs because I use it for work and it was already purchased for me.
What problems are you solving with the product? What benefits have you realized?
When dealing with customer support calls, it helps to see the caller ID and the phone number, and also to be able to relate those easily back to the voicemails received. I use this on a daily basis at my job to reference and open tickets in response to voicemails left by customers.
What do you like best?
I LOVE that MXIE has Instant Messaging with other users within the company.
What do you dislike?
I really dislike how quirky it is...it could be our phone systems but we experience a lot of dropped calls and I know we were looking to use another system because of it.
What problems are you solving with the product? What benefits have you realized?
WE use MXIE for our outbound/inbound calls
What do you like best?
I like how you can see all the calls that have come in and see what is currently parked.
What do you dislike?
It is a little difficult to manage the software, even on the computer. I wish it was a little easier to assign calls to people.
Recommendations to others considering the product:
Only switch if you have people who are all willing to learn the technology - otherwise you will be stuck with constantly explaining how it works.
What problems are you solving with the product? What benefits have you realized?
It is really easy to access and see my voicemail and the calls that have come in. It is much easier than trying to deal with a phone by itself.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Zultys MXIE has 1 plans,
- Zultys MXIE USD 0.00
Zultys MXIE provides Business Hours support.
Zultys MXIE is not allowing Free Trial.
Zultys MXIE provides Help Guides,Blogs,Video Guides for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
