Marg Zonka Feedback

Marg ERP 9+

Zonka is a solution designed to collect both customer and employee feedback. With Zonka, you can ask for feedback in a variety of ways, including sending online survey links via email or SMS, embedding surveys on your website, or sending surveys via an API. You can also ask for feedback on a range of devices, such as iPhones and iPads, as well as Android phones and tablets, and you can even set Zonka surveys up on kiosk or in-store devices. Zonka helps you understand your customer satisfaction levels by enabling you to run transactional and relationship NPS surveys. Once your customers have filled these surveys out, you can access your NPS score on your dashboard immediately, as well as view more detailed information in Zonka’s NPS reports. You can also send out and customize customer satisfaction score (CSAT) surveys, and measure your Customer Effort Score (CES).

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Essential

USD 29.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Add Devices : 0 (based upon the devices
  • the pricing varies)
  • 1
  • 000 Online Responses
  • 1
  • 000 Email Sends
  • 0 SMS Credits
  • Offline: Tablets & Kiosks
  • Online: Link
  • QR Code
  • Email & SMS
  • Website: Web Embed & Web Pop Up
  • 1 User
  • Fully Customize Surveys - Questions
  • Brand
  • Logo
  • Colors
  • Survey Logic
  • White-Labelling : Add Brand Logo to Surveys
  • 4 Pre-built Reports
  • Response Inbox
  • Snapshot Overview
  • Response

Professional

USD 99.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Unlimited Online Responses
  • 10
  • 000 Email Sends
  • 500 SMS Credits
  • Offline: Tablets & Kiosks
  • Online: Link
  • QR Code
  • Email & SMS
  • Website: Web Embed & Web Pop Up
  • 2 Users
  • Fully Customize Surveys - Questions
  • Brand
  • Logo
  • Colors
  • Survey Logic
  • Multilingual Surveys
  • White-Labelling : Add Brand Logo to Surveys
  • Remove 'Powered by Zonka Feedback

Growth

USD 199.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Unlimited Online Responses
  • 50
  • 000 Email Sends
  • 2
  • 500 SMS Credits
  • Offline: Tablets & Kiosks
  • Online: Link
  • QR Code
  • Email & SMS
  • Website: Web Embed & Web Pop Up
  • 5 Users
  • User Roles & Permissions
  • Fully Customize Surveys - Questions
  • Brand
  • Logo
  • Colors
  • Survey Logic
  • Multilingual Surveys
  • White-Labelling : Add Brand Logo to Surveys
  • Remov

Enterprise

USD 499.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Offline and Kiosk Survey : 30 Devices Licenses Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Add Devices : 0 (based upon the devices
  • the pricing varies)
  • Unlimited Online Responses
  • 150
  • 000 Email Sends
  • 4
  • 000 SMS Credits
  • Offline: Tablets & Kiosks
  • Online: Link
  • QR Code
  • Email & SMS
  • Website: Web Embed & Web Pop Up
  • 10 Users
  • User Roles & Permissions
  • Fully Customize Surveys - Questions
  • Brand
  • Logo
  • Colors
  • Survey Logic
  • Multilingual Surveys
  • White-Labelling : Add Brand Logo to Surveys
  • Rem

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket),Business Hours
Customization: No
Languages Support: English

Who uses Zonka Feedback

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Zonka Feedback
  • Headquarter: New Delhi,

Zonka Feedback Description

Key Features & Specifications

  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder
  • Employee NPS
  • Customer NPS
  • Offline Survey
  • Pulse Surveys
  • Anonymous Feedback
  • Text Analytics
  • Third-party Integration
  • Reporting (Analytics)
  • Polls (Voting)
  • Email Marketing
  • Feedback Management
  • Sentiment Analysis
  • Predictive Analysis
  • Multi-language Support
  • Skip Logic
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Mobile Survey
  • Kiosk Survey
  • Data Analysis Tools
  • Custom Survey URLs

Zonka Feedback Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

- Sandeep K

quotes

If you are looking for a survey tool Zonka is really great. The support team is always responsive. There are some small bugs in it but the best part is the "offline survey". If you need to take an offline survey at your venues or events Zonka is one of the best. I hope they can fix some small issues with it and Zonka becomes 1 of the best survey tool on the market.

- David Kocsis

quotes

What do you like best?

The ability to customise the questionnaire, that too on my own.

What do you dislike?

All fine, a small input - 1) the ability /option to skip sections would be good. In our case, for example, every patient does not use all aspects of the service, so s/he should be able to skip the non-relevant parts. 2) A suggestion for next level of customer service, it would be great if you could sync with our existing billing software, so when a patient enters his/ her hospital ID, he would not need to enter all other personal details and a customized welcome message could appear. Additionally (if possible), only the relevant parts of the questionnaire could be shown to him basis the services he has used.3) If you coudl have an option to (selectively) push positive feedback to social media

Recommendations to others considering the product:

We've been using Zonka Feedback for over 3 years. It is an integral part of our internal quality and feedback monitoring system. As a hospital, it has met our needs perfectly. the team is responsive to problem solving. Highly recommended.

What problems are you solving with the product? What benefits have you realized?

As a hospital, getting patient feedback on every aspect of the service delivery was crucial to our operations from Day 1. Zonka helped us capture feedback in multi-level questionnaires, along with individual user IDs. We were able to generate Ratings for each department and use it for internal rewards, NPS calculation and points of improvement.

- Administrator in Hospital & Health Care

quotes

What do you like best?

The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis.

What do you dislike?

Not all the feedback comments can be downloaded in the pdf.

What problems are you solving with the product? What benefits have you realized?

We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard.

- Nithin M

quotes

What do you like best?

Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful.

What do you dislike?

There isn't really much to dislike. Sorting through large volumes of data is a bit tedious at times, but that comes with the territory, and Zonka does a great job making the data easy to digest.

Recommendations to others considering the product

Zonka is very flexible and easy to work with, and their product is top of the line.

What business problems are you solving with the product? What benefits have you realized?

We are gathering data on client satisfaction to help improve our services.

-

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Zonka Feedback has 4 plans,

  • Essential USD 29.00 /Month
  • Professional USD 99.00 /Month
  • Growth USD 199.00 /Month
  • Enterprise USD 499.00 /Month

Zonka Feedback is the AI NPS Software used for the below functionalities.

Top 5 Zonka Feedback features

  • Web Widget Survey
  • Web Pop-up Survey
  • SMS Surveys
  • Email Surveys
  • Survey Builder

Zonka Feedback provides Online (Ticket),Business Hours support.

Zonka Feedback is allowed 0 Days Free Trial.

Zonka Feedback provides Help Guides,Video Guides,Blogs for the software training.

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