Marg Ytel
Marg ERP 9+
3.9
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
CONTACT CENTER SEAT
USD 99.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Inbound/Outbound
- Preview Calling
- Call Routing + IVR
- Real Time Monitoring
- CRM Integrations
- APIs
- Inbound/Outbound
- Preview Calling
- Call Routing + IVR
- Real Time Monitoring
- CRM Integrations
- APIs
ENGAGEMENT PLATFORM
USD 399.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Inbox
- Contacts
- Workflows
- Tracking
- Numbers
- APIs
- Inbox
- Contacts
- Workflows
- Tracking
- Numbers
- APIs
TRUST CENTER
USD 499.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Campaign Registry
- Number Reputation
- Verified Calls & SMS
- STIR / SHAKEN
- Complaint Monitoring
- Call Blocking
- Campaign Registry
- Number Reputation
- Verified Calls & SMS
- STIR / SHAKEN
- Complaint Monitoring
- Call Blocking
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Ytel
Company Details
- Company Name: Ytel
- Headquarter: Lake Forest , Illinois United States
Ytel Description
Ytel Video
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User Reviews
WRITE A REVIEW
I thought this company had a really good product... Talked to a really awesome sales guy last year, but when we were ready to sign up, I found out he had left and probably for good reason. I was assured that the negotiated price would be honored, but after many emails, they fell through and refused to do as they promised. I found Chelsea to be extremely unhelpful and dismissive. Yes, we are a smaller company, but small companies should not be treated with abrupt and curt customer service. My gut told me that if this company was already treating us like this, it would only go downhill from there. The sales manager was slightly more helpful, but their customer service will be their demise. In the end, I found a much better product with people who actually want to give customer service.
PROS & CONS
What are the best aspects of this product?
This performs a number of tasks that is imperative to our team’s productivity.
What aspects are problematic or could work better?
As much as possible, we would like to respond to calls based on whoever calls first. The problem with this is that Ytel isn’t very reliable in ordering pending calls. This means that we often leave clients waiting too long for a response from us.
What specific problems in your company were solved by this product?
Ytel helps us respond to our customers at a more efficient and swift pace. Despite the queuing mix-ups every now and then, this is still a very reliable system for communicating with our clients.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
Through Ytel, we’ve managed to streamline our communications process. It is a great platform through which we can contact our clients on their phones.
What aspects are problematic or could work better?
I want to be able to record calls for auditing purposes—but Ytel makes this feat difficult.
What specific problems in your company were solved by this product?
This is one of the first tools that I reach for when I clock in at work—and it is one of the last tools that I turn off before I go home. Our team would be crippled without Ytel.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
This performs a number of tasks that is imperative to our team’s productivity.
What aspects are problematic or could work better?
As much as possible, we would like to respond to calls based on whoever calls first. The problem with this is that Ytel isn’t very reliable in ordering pending calls. This means that we often leave clients waiting too long for a response from us.
What specific problems in your company were solved by this product?
Ytel helps us respond to our customers at a more efficient and swift pace. Despite the queuing mix-ups every now and then, this is still a very reliable system for communicating with our clients.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
Through Ytel, we’ve managed to streamline our communications process. It is a great platform through which we can contact our clients on their phones.
What aspects are problematic or could work better?
I want to be able to record calls for auditing purposes—but Ytel makes this feat difficult.
What specific problems in your company were solved by this product?
This is one of the first tools that I reach for when I clock in at work—and it is one of the last tools that I turn off before I go home. Our team would be crippled without Ytel.
Are you a current user of this product?
Yes
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Ytel has 3 plans,
- CONTACT CENTER SEAT USD 99.00 /Month
- ENGAGEMENT PLATFORM USD 399.00 /Month
- TRUST CENTER USD 499.00 /Month
Ytel provides Business Hours,Online (Ticket) support.
Ytel is not allowing Free Trial.
Ytel provides Help Guides,Blogs,Video Guides for the software training.
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