Marg xMatters
Marg ERP 9+
4.4
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Up to 10 users
- Unlimited Mobile Push & Email Notifications
- Expand child menu
- Unlimited Integrations
- Expand child menu
- Flow Designer
- Expand child menu
- 6 Preset Roles
- Expand child menu
- On-Call Scheduling & Automated Escalations
- Expand child menu
- Mobile App
- Expand child menu
- Real-Time Response Dashboard
- Expand child menu
- Data Access Up To 90 Days
- Expand child menu
- Community Support
- Expand child menu
- Online Training
- Up to 10 users
- Unlimited Mobile Push & Email Notifications
- Expand child menu
- Unlimit
STARTER
USD 16.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Free Plan features
- plus
- 50 SMS & 10 Voice Notifications Per User/Mo
- Expand child menu
- Conference Call Alerting
- Expand child menu
- All Preset Roles
- Expand child menu
- Manual Alerting
- Expand child menu
- Alert Suppression
- Expand child menu
- Subscribe To Alerts
- Expand child menu
- Single Sign-On
- Expand child menu
- Data Sync
- Expand child menu
- Data Access Up To 365 Days
- Expand child menu
- 8x5 Phone & 24x7 Online Support
- Expand child menu
- SLA: 99.9%
- Expand child menu
- Online Training
- Expand child menu
BASE
USD 39.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Starter Plan features
- plus
- 100 SMS & 20 Voice Notifications Per User/Mo
- Expand child menu
- Non-Prod Instance
- Expand child menu
- Unlimited Custom Roles
- Expand child menu
- Post Mortem Timeline Reporting
- Expand child menu
- Skill-Based Assignments
- Expand child menu
- Multilingual Messaging
- Expand child menu
- Team Health Reports
- Expand child menu
- Application Audit Reports
- Expand child menu
- Stakeholder Licenses Available
- Expand child menu
- 24x7 Phone & Online Support
- Expand child menu
- Classroom Trai
ADVANCED
USD 59.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Base Plan features
- plus
- Unlimited SMS & Voice Notifications Per User/Mo
- Expand child menu
- 2 Non-Prod Instances
- Expand child menu
- Unlimited Data Access
- Expand child menu
- DevOps
- MIM & Change Playbooks
- Expand child menu
- Customizable Playbooks
- Expand child menu
- Shared Operational Dashboards
- Expand child menu
- Fill Count For Response Teams
- Expand child menu
- Geo-Based Assignment
- Expand child menu
- Playbook Scheduler
- Expand child menu
- 24x7 Phone & Online Support
- Expand child menu
- SLA: 99.95%
- E
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses xMatters
Company Details
- Company Name: xMatters
- Headquarter: San Ramon, California United States
xMatters Description
Key Features & Specifications
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
- Ticket Management
- Safety Management
- Root-cause Diagnosis
- Disaster Recovery
- CAPA
- Audit Trail
- Task Management
xMatters Video
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User Reviews
WRITE A REVIEW
What do you like best?
Performs very well but we have an older version that isn’t fully integrated with ServiceNow.
What do you dislike?
Very difficult to configure and use for a regular user.
What problems are you solving with the product? What benefits have you realized?
Contacting support personnel during a critical outage.
Response from Francois Groulx of xMatters
Thank you for your review of xMatters, John!
When you have a moment, please reach out to our support team to make sure you can integrate easily with ServiceNow. We are always improving xMatters and our integrations. We want to ensure your team is setup to have as seamless an experience as possible.
What do you like best?
Xmatters was easy to set up and it's easy to use.
What do you dislike?
I dislike not having more alert tones, I'd love to be able to add my own.
Recommendations to others considering the product:
Research the program and make sure it meets the majority of your needs.
What problems are you solving with the product? What benefits have you realized?
I personally am not using xMatters for problem solving. My department uses it to help us techs stay on top of incoming tickets.
What do you like best?
The speed of the alerts was pretty nice. Also the support for multiple devices.
What do you dislike?
The interface on some devices could use improvements
Recommendations to others considering the product:
Greate for getting alerts on multiple devices to multiple users
What problems are you solving with the product? What benefits have you realized?
Quickly responding to systems that are unavailable for whatever reasons. Allows us to have more up-time
What do you like best?
One place to get notifications out to managment and IT teams
What do you dislike?
We need more training and use cases. Feel like we are only using 5% of its capabilities.
What problems are you solving with the product? What benefits have you realized?
Notification tool for major incidents. Something besides email or more useful than email,
What do you like best?
Support is typically snappy in response to my tickets.
What do you dislike?
Techs that regurgitate my issue back to me with no input or suggestions.
What problems are you solving with the product? What benefits have you realized?
Stuff getting queued too much.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
xMatters has 4 plans,
- FREE USD 0.00
- STARTER USD 16.00 /User/Month
- BASE USD 39.00 /User/Month
- ADVANCED USD 59.00 /User/Month
xMatters is the AI Incident Management Software used for the below functionalities.
Top 5 xMatters features
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
xMatters provides Phone,Business Hours,Online (Ticket) support.
xMatters is allowed 0 Days Free Trial.
xMatters provides Help Guides,Blogs,Video Guides for the software training.
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