Marg Wowdesk

Marg ERP 9+

WowDesk is a customer support platform that allows businesses to collect customer requests from multiple channels on a single platform. It lets enterprises to manage delivery service across numerous industries with specific modules to manage clients, agents, managers, subject matter experts, administrators, and external entities. Wowdesk's advanced workflow engine captures, tracks, and effectively handles service requests, as well as speeds the resolution process. Management of complaints, knowledge base, facilities, cases, and ticketing are all key components of WowDesk. Its self-service portals enable companies to engage with customers and manage relationships via email, chat, phone, and social media. It also has an upgradable platform that allows agents to work with subject matter experts and administrators to define and automate structural rules based on business needs. WowDesk allows organizations to grant limited access to suppliers, auditors, and third-party vendors while also streamlining customer service operations. WowDesk is available for on-premise or cloud deployment. Phone, email

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Free

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Basic support center
  • Capture cases from email
  • Live chat
  • Up to 3 agents
  • Basic support center
  • Capture cases from email
  • Live chat
  • Up to 3 agents

Starter

USD 6.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Help Center
  • Basic Workflow
  • Business rules
  • Social media channels
  • Knowledge base
  • Help Center
  • Basic Workflow
  • Business rules
  • Social media channels
  • Knowledge base

Professional

USD 30.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Starter plan
  • plus
  • Unlimited live chat
  • Advanced workflow capabilities
  • Advanced SLA
  • IP whitelist
  • Includes features of Starter plan
  • plus
  • Unlimited live chat
  • Advanced workflow capabilities
  • Advanced SLA
  • IP whitelist

Enterprise

USD 60.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Business process management
  • Customized reports
  • Integration and connectors
  • 24x7 support
  • Business process management
  • Customized reports
  • Integration and connectors
  • 24x7 support

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses Wowdesk

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Wowdesk
  • Headquarter: Wilmington, Delaware United States

Wowdesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Wowdesk Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Wowdesk has 4 plans,

  • Free USD 0.00
  • Starter USD 6.00 /User/Month
  • Professional USD 30.00 /User/Month
  • Enterprise USD 60.00 /User/Month

Wowdesk is the Help Desk Software used for the below functionalities.

Top 5 Wowdesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Wowdesk provides Phone,Online (Ticket) support.

Wowdesk is allowed 0 Days Free Trial.

Wowdesk provides Help Guides,Blogs,Video Guides for the software training.

Need Help Selecting
the Right AI Solution?

Speak with our team for tailored recommendations and insights to accelerate your AI adoption.

ai-help-img