Marg Wix Answers

PROS & CONS

What are the best aspects of this product?

No technical knowledge is needed to create simple websites using this magnificent but user-friendly tool. Every template available is created by professional designers so you can be sure of the quality of your website design. It is also great to have a free site with Wix that can support our advertising needs.

What aspects are problematic or could work better?

Once you choose a design template, you cannot change your mind. Also, templates are rather limited in scope as they are not suitable for sites that have a ton of data, from pages and texts to visual content. On top of it all, it does not adapt well to mobile screens.

What specific problems in your company were solved by this product?

Wix is a great resource for templates for simple yet gorgeous websites that are suitable for your business.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

No technical knowledge is needed to create simple websites using this magnificent but user-friendly tool. Every template available is created by professional designers so you can be sure of the quality of your website design. It is also great to have a free site with Wix that can support our advertising needs.

What aspects are problematic or could work better?

Once you choose a design template, you cannot change your mind. Also, templates are rather limited in scope as they are not suitable for sites that have a ton of data, from pages and texts to visual content. On top of it all, it does not adapt well to mobile screens.

What specific problems in your company were solved by this product?

Wix is a great resource for templates for simple yet gorgeous websites that are suitable for your business.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Wix Answers has an intuitive interface and has user-friendly tools and features.

What aspects are problematic or could work better?

I have no problem with Wix Answers at all because it has been incredibly helpful in our customer service workflow.

What specific problems in your company were solved by this product?

Providing customers the assistance they need has been easy with Wix Answers.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

My clients like Wix Answers because it assists them in getting the support they need even when I am not online. This is great for us all because I cannot be online all the time. This is especially more advantageous during the holiday seasons. This way, I can get a step up in the game against local competition. Moreover, if the person available is unable to provide assistance, there is still a ticketing system that customers can use to send me their queries. Because of this, I have learned to make use of the tools available to small businesses to help me manage different aspects of my operation.

What aspects are problematic or could work better?

I have not yet used Wix Answers for comprehensive support because mine is just a small business that has simple needs. However, I believe that I would still be able to use this even when I expand because of the robust toolset.

What specific problems in your company were solved by this product?

This has helped me save time from support activities so I can focus my time and effort on money-making activities instead. It is as if I have an assistant but it is less worrisome when it comes to interactions.

Are you a current user of this product?

Yes