Web2Chat
AI-Powered Customer Support for Small Business and Startups
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Transform your startup's customer service with Web2Chat. Integrate a custom chatbot, streamline support with an intuitive ticketing system, and enhance user engagement with a comprehensive knowledge base. Empower your small team and deliver exceptional customer experiences.
Pricing of Web2Chat
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Unlimited Agents
- Website chat widget
- Shared inbox
- Unlimited conversations
- Unlimited history
- Email integration
- Knowledge base
- News Center
- Ticketing System
- Lead Generation
- Workload management
- Unlimited articles & collections
- Multilingual Support (45+ languages)
- Consent Forms
- Custom Attributes
- Teammate Management
- Custom Domain for Help Center
- Custom Domain for News Center
- Remove Web2Chat Branding
- Customizable Email Domain
- Priority Support
- 99% Uptime Guarantee
- 2
- 000 message credits/month
- 11
- 000
- 000
Remove Branding
INR 29.00 /Month
INR0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All features included in the Free Plan
Growth
INR 19.00 /Month
INR0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All features included in the Free Plan
Business
INR 49.00 /Month
INR0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All features included in the Free Plan
Enterprise
INR 99.00 /Month
INR0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All features included in the Free Plan
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Email,Live Chat,Online (Ticket) |
| Customization: | Yes |
| Languages Support: | English |
Who uses Web2Chat
Company Details
- Company Name: Web2Chat
- Headquarter: Bangalore, Karnataka India
Web2Chat Description
Web2Chat - Transform Customer Support with AI-Powered Live Chat
Web2Chat is an advanced customer support platform designed to enhance customer interactions for startups through the integration of AI-powered chatbots, an intuitive ticketing system, a comprehensive knowledge base, and a centralized CRM system. It offers a seamless and efficient way to manage customer support and communication, ensuring exceptional customer experiences.
Key Features of Web2Chat
-
Unified Inbox
- Centralized Communication: Consolidates all customer communications into one platform, providing a clear, organized view of every customer interaction.
- Live Chat and Email Integration: Manage live chats and emails from a single interface, streamlining support processes.
- Support Ticket Management: Create, track, and prioritize support tickets effortlessly, ensuring timely responses.
- Integrated Notifications: Receive email notifications for follow-ups, enhancing support efficiency.
-
Messenger
- Real-Time Chat Support: Engage customers with a customizable chat widget for instant responses.
- AI-Powered Chatbot Integration: Automate responses and provide consistent support with an AI-powered chatbot.
- Customizable Appearance: Match the chat widget's look and feel to your brand.
- Multi-Language Support: Cater to a global audience with support for multiple languages.
-
Knowledge Base
- Comprehensive Self-Service: Create and organize articles and FAQs to empower customers to find answers on their own.
- Searchable Content: Easy access to information through a searchable database.
- SEO and Analytics Integration: Track usage and optimize content for search engines.
- Regular Updates: Continuously improve the knowledge base based on customer feedback.
-
Aura - AI Assistant
- AI-Powered Responses: Leverage ChatGPT to provide intelligent responses based on your content.
- Customizable AI Behavior: Train the AI with specific content, including snippets, PDFs, and website data.
- Seamless Handoff: Ensure smooth transitions from the AI assistant to human agents when necessary.
-
CRM Integration
- Customer Data Management: Collect, organize, and analyze customer data for insights.
- Custom Fields and Segmentation: Tailo
Key Features & Specifications
- Ticket Management
- Knowledge Base
- Self Service Portal
- Live Chat
- Customer Support
- Live chat system
Web2Chat Video
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Frequently asked questions
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Web2Chat has 5 plans,
- Free INR 0.00 Month
- Remove Branding INR 29.00 Month
- Growth INR 19.00 Month
- Business INR 49.00 Month
- Enterprise INR 99.00 Month
Web2Chat is the AI Customer Support Software used for the below functionalities.
Top 5 Web2Chat features
- Ticket Management
- Knowledge Base
- Self Service Portal
- Live Chat
- Customer Support
Web2Chat provides Email,Live Chat,Online (Ticket) support.
Web2Chat is allowed 0 Days Free Trial.
Web2Chat provides Help Guides,Blogs,On-Site Training for the software training.
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