Marg Verloop

Marg ERP 9+

Verloop is a marketing and sales platform that leverages automated conversations to boost lead generation, boost conversions and makes the handling of customer support queries easier. With 24x7 customer support, users can extend timely customer handling services for managing common queries related to tracking orders with the help of a bot. With the always-on bot, faster sales cycles can be driven and more deals can be closed in real-time. It also offers code-free customization through features such as connecting to the tech stack and creating support tickets with a drag and drop interface. With Hybrid Chats, the bot knows when to intelligently hand off conversations to their human counterparts. Verloop can be trained to respond to FAQs and make the support more personal and contextual with an easy to configure Webhook Interface. And with real-time sentiment analysis, users can help customers before they drop-off.

Pricing of Marg ERP-Pharmaceutical Industry Software

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Verloop

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WHAT YOU WILL GET
  • Conversational Intelligence
  • Channels
  • Agent Assist
  • Dashboard
  • Reporting & Analytics
  • Integrated Platform
  • Security
  • Conversational Intelligence
  • Channels
  • Agent Assist
  • Dashboard
  • Reporting & Analytics
  • Integrated Platform
  • Security

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses Verloop

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Verloop
  • Headquarter: Bangalore, Karnataka India

Verloop Description

Verloop Video

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User Reviews

WRITE A REVIEW
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- Mark H

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What do you like best?

We are using verloop on our academic institution and school website. It works well as a chatbot in converting and generating leads. Its good in case of responses that give out choices to user. Its easy to implement and comes with zapier interation so pretty much everything is possible.

What do you dislike?

I was looking to use appointment scheduling feature but haven't heard back from verloop. The support is a bit slow. In case of open ended questions, it might falter a bit but over time the faqs training makes it better.

In case a user drops before an agent answers the chat, the response given by agent is not sent to user via email or sms. Other companies like intercom do so which helps in bringing back the user to website.

Recommendations to others considering the product:

Good tool as a chatbot. Not sure about additonal functionalities such as appointment scheduling etc

What problems are you solving with the product? What benefits have you realized?

Generating leads. Looking to use it schedule campus visits etc for prospective candidates.

- Siddhant S

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What do you like best?

Intention to solve clients requirements to the best of the abilities.

What do you dislike?

Delay in response and lack of communication of the progress sometimes.

What problems are you solving with the product? What benefits have you realized?

Reaching out to more people through their Whatsapp partnership.

- manjhunath r

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What do you like best?

It has allowed me to improve the speed with which my clients' questions are answered on my website in a fairly simple way, since through their chat I can now interact in a more dynamic and immediate way with my clients, their Installation is quite easy and it is a fairly simple process, just do a few basic configurations and I can already use this tool on my website, the user interface is quite easy to understand, both for the client and for my service workers so the user experience was quite positive for us

What do you dislike?

It may be something very silly ... But I would like that when I want to download a report I can download it through the same application, and not that I have to open my mail to see the report.

What problems are you solving with the product? What benefits have you realized?

I have been using it to channel the doubts and concerns of my clients through their online chat, which has been very useful to me to make sales, since by solving their doubts faster I can make a sale much faster by clear to the client all the doubts that are presented in a more immediate and personalized way than by email ...

- Erns P

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What do you like best?

Verloop came with receipt that can give you free mind how to teach your bot done for any question from your visitor and for the good reason we can exactly take over the conversation from bot to real human support.

What do you dislike?

need for mobile app to make more efficient

What problems are you solving with the product? What benefits have you realized?

Handling for repeat question of our web visitor and that give us more time to concern to business flow not only to handling customer questionary.

- Muhammad I

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Verloop has 1 plans,

  • Verloop USD 0.00

Verloop provides Phone,Online (Ticket) support.

Verloop is not allowing Free Trial.

Verloop provides Help Guides,Blogs,Video Guides for the software training.

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