Marg Vend POS
Marg ERP 9+
3.9
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Lite
USD 119.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Locations: 1
- Registers: 1+
- Turnover: USD$20k (monthly)
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Small business
- Secure cloud backup
- Integrated payments
- Unlimited products & users
- Locations: 1
- Registers: 1+
- Turnover: USD$20k (monthly)
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Small business
- Secure cloud backup
- Integrated payments
- Unlimited products & users
Pro
USD 159.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Locations: 1+
- Registers: 1+
- Turnover: Unlimited
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Advanced reporting
- Secure cloud backup
- Integrated payments
- Unlimited products & users
- Promotions & gift cards
- Apps & ecommerce channels
- Multi-outlets retail management
- API access
- Locations: 1+
- Registers: 1+
- Turnover: Unlimited
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Advanced reporting
- Secure c
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Turnover: Unlimited
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Advanced reporting
- Secure cloud backup
- Integrated payments
- Unlimited products & users
- Promotions & gift cards
- Apps & ecommerce channels
- Multi-outlets retail management
- API access
- Dedicated account manager
- Premium API access
- Customised onboarding
- Turnover: Unlimited
- Transaction fees: 0%
- Real-time inventory management
- Award-winning support
- Reporting and analytics: Advanced reporti
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Vend POS
Company Details
- Company Name: Vend POS
- Headquarter: Auckland,
Vend POS Description
Key Features & Specifications
- Touch Screen (Billing)
- Returns Tracking
- Restaurant POS
- Pricing Management
- Ordering Automation
- Customer Account Profiles
- Commission Management
- Barcode Scanning
- Loyalty Program
- Sales Tracking
- Gift Card Management
- eCommerce
- Discount Management
- Inventory Management
- Retail Management
- Layaway Management
Vend POS Video
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User Reviews
WRITE A REVIEW
What do you like best?
Simple to set up. Clean interface. Cloud based.
What do you dislike?
Terrible support that is not fit for purpose.
Recommendations to others considering the product:
Lightspeed
What problems are you solving with the product? What benefits have you realized?
Lacking the power of many other ePOS systems (Lightspeed, ePOS Now, etc - you name it!), but very easy to get running and easy to use for store which don't expect to grow very much.
HOWEVER - After running into our first problem after 3 years as a loyal customer, we get this appalling level of customer service considering it is a business critical app. See below (after problems with HSBC, our Vend account was automatically cancelled by "the system" despite humans telling me not to worry).
Still no reply to my last - rather desperate plea. Very, very disappointed :-(
John
------------------------------------------------------------------------------
On Wed, Apr 12, 2017 at 4:22 PM, John Hamlen wrote:
It's because you tried 4 times on the same card number!!!
Please see support ticket number 265489. I offered to pay the outstanding amount by Internet banking transfer while HSBC got its act together sending a replacement card to me. I've done this with all my other vendors, but you declined, and instead told me to sit tight (see email below from Dave) and wait for the card.
HSBC is on its third attempt to get the a new card (having supposedly send the first on 23rd March, but it's still not here!).
We've been a good customer of yours for 3 years now, and this is our first problem.
Please re-enable our account immediately and let me know when it is done by phone or email.
Many thanks in advance for your professional resolution of this matter,
John
On Sat, Apr 1, 2017 at 11:15 PM, Dave Erby (Vend Support) (vendhq) wrote:
-- Please write your reply above this line --
Dave Erby
Dave Erby (Vend Support)
Apr 2, 10:15 NZST
Hi John,
As we don't take payment via internet banking I'll ensure the account is kept open until the new card arrives.
Cheers
Dave | Retailer Advocate
Sun - Thurs 8am - 4:30pm, NZST (GMT+12)
If you require immediate assistance and it's outside my office hours please submit a ticket here
Your Vend support ticket 265489 has now been marked as resolved. You can view the full conversation and reply here or you can simply reply to this email to re-open it.
On Wed, Apr 12, 2017 at 2:01 AM, (vendhq) wrote:
We've made several attempts to bill the credit card on file for your (VendHQ.com Subscription) VendHQ: Size Large (L) account (XXXX-XXXX-XXXX-3534). Unfortunately, each of the four attempts to charge your card have been declined.
As a result, your account has been canceled.
Thank you for giving Vend a go. If you would like to sign up for a trial again, please do.
Sincerely,
Vend NZD
What do you like best?
Very simple checkout experience, general ease of use.
What do you dislike?
Complex inventory breaks this thing completely. We had to do cycle counts weekly on a tiny store to keep our inventory in check.
Recommendations to others considering the product:
Go with a real POS like Lightspeed if you're going to have complex inventory.
What problems are you solving with the product? What benefits have you realized?
Selling things to customers. Benefit was ... getting money for things.
What do you like best?
Reporting suite offers decent financial reporting.
Quick keys system seems to work well, especially with touch screen hardware.
Possibly could be of value if you were running a business like a coffee shop.
What do you dislike?
Vend suffers from a number of incredibly poor design decisions that make it very difficult to recommend. Clumsy navigation and user interface make performing simple tasks a chore.
The inability to have open accounts, or to add and remove items from a customer's account is incredibly frustrating.
The inability to alter a client's contact details is baffling, and frankly inexcusable. If a client changes email, for example, you can't update their details - you need to make an entirely new profile and lose all of their sales history. It beggars belief that after years on the market this remains unsolved, especially in the face of competing software that seems to have no problem with such basic tasks.
There is no serviceable gift voucher system whatsoever.
Tracking sales history for individual items is a nightmare, especially if you want a report on one variable of an item.
We regularly have stock discrepancies appearing due to connectivity issues with the cloud.
Recommendations to others considering the product:
There are other, stronger products on the market.
What problems are you solving with the product? What benefits have you realized?
Our intention with Vend was to install a point of sale system that would let us manage and increase our contact with, and understanding of, our client base, whilst streamlining our stock management and improving our retail experience. Despite what we were promised going in, it has become increasingly clear that this is simply not possible with Vend.
I was happy to use it when it came out first, but since then it is just going downhill...products which are supposed to be variants are becoming standalone ones, product tracking not working, inaccurate inventory levels and so on.Can't handle big volumes of input, becomes sluggish and unresponsive, parking and reopening sales is a nightmare,surely there is a better way than this.The support is useless and i gave up a long time ago trying to get something fixed...avoid avoid avoid!!
I really needed some information to help me select the right systems for our business which is opening our first two stores in October, but the Vend agent advised me that I could only talk to a specialist when we had signed the lease on our first store (next week) as he didn't want to waste their time. In a way they did help me select the right system - I can cross Vend off my list now!
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Vend POS has 3 plans,
- Lite USD 119.00 /Month
- Pro USD 159.00 /Month
- Enterprise USD 0.00
Vend POS is the AI POS Software used for the below functionalities.
Top 5 Vend POS features
- Touch Screen (Billing)
- Returns Tracking
- Restaurant POS
- Pricing Management
- Ordering Automation
Vend POS provides Online (Ticket),Business Hours support.
Vend POS is allowed 0 Days Free Trial.
Vend POS provides Help Guides,Video Guides,Blogs for the software training.
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