Marg UVdesk
Marg ERP 9+
4.8
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Open Source
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Number of Agents : Unlimited
- Security
- Company Setting
- Workflow
- Customer Follow Up
- Customize your Theme
- Number of Agents : Unlimited
- Security
- Company Setting
- Workflow
- Customer Follow Up
- Customize your Theme
Pro
USD 22.00 //Month
USD16.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Number of Agents : 2
- Includes features of Basic plan
- plus
- eCommerce Multi-Channel Integration
- Social Media Apps
- Examine Agent’s Performance
- Form Builder App
- File Viewer App
- Number of Agents : 2
- Includes features of Basic plan
- plus
- eCommerce Multi-Channel Integration
- Social Media Apps
- Examine Agent’s Performance
- Form Builder App
- File Viewer App
Enterprise
USD 36.00 //Month
USD36.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Number of Agents : 2
- Includes everything in Pro plan
- plus
- Full Portal Customization
- uvdesk
- Feature Request
- Unlimited MailBox(s)
- Knowledgebase(Unlimited)
- eCommerce Multi channel
- Number of Agents : 2
- Includes everything in Pro plan
- plus
- Full Portal Customization
- uvdesk
- Feature Request
- Unlimited MailBox(s)
- Knowledgebase(Unlimited)
- eCommerce Multi channel
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses UVdesk
Company Details
- Company Name: UVdesk
- Headquarter: Noida, Uttar Pradesh India
UVdesk Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
UVdesk Video
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User Reviews
WRITE A REVIEW
No documentation or any video on YouTube on full installation process from beginning to end. The given installation process are not useful. Need to improve support for the software.
Not happy with Customer support. Failed to make it work on our environment. asking for help from last 2 month via skype + support Ticket. Still no luck
What do you like best?
It has a very user-friendly interface. I have not found a more simple and effective software that will allow you to work with different programs. The UVdesk has always been excellent and quickly solves problems.
What do you dislike?
There were a few bugs to get started, but I think this was due to the version of PHP I used, the quick support for me.
What problems are you solving with the product? What benefits have you realized?
I've set up my email with UVdesk, and any mail that arrives in my mailbox is converted to a ticket, and I can return my every client and partners.
Its very good software to have as your company HelpDesk, support is also good.
What do you like best?
UVdesk is a multichannel ticket management system that can be integrated into different applications to improve customer communication. What I like most about this software is that it integrates with the best known and used social networks in the world, such as Facebook and Twitter. Another very important feature is that it has a knowledge base that can generate frequent questions and answers. I also like your Agent Insights tool, which allows you to measure the capabilities of the agent in question.
What do you dislike?
Occasionally, the service of prepared responses delays in sending the messages, which has generated that some clients generate discomfort and force our agents to respond manually.
Recommendations to others considering the product:
Easy to use, loaded with excellent components and at an affordable price. I highly recommend the use of UVdesk.
What problems are you solving with the product? What benefits have you realized?
UVdesk has made our lives easier, as we have found an application that can be integrated with Facebook and Twitter for our automated response service. Being a multichannel software, it has also allowed us to connect with our email provider to deal with incidents directly from the software interface.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
UVdesk has 3 plans,
- Open Source USD 0.00
- Pro USD 22.00 /Month
- Enterprise USD 36.00 /Month
UVdesk is the Help Desk Software used for the below functionalities.
Top 5 UVdesk features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
UVdesk provides Phone,Business Hours,Online (Ticket) support.
UVdesk is allowed 0 Days Free Trial.
UVdesk provides Help Guides,Blogs,Video Guides for the software training.
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