Marg Upserve POS
Marg ERP 9+
4.4
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What is Upserve POS?
Upserve POS is a restaurant-focused point-of-sale system designed to help food and beverage businesses manage orders, payments, customer data, and performance insights from one centralized platform. Known for its smart analytics and intuitive interface, the upserve pos system combines front-of-house operations with back-office reporting to improve efficiency and decision-making. As part of the upserve pos company overview, the platform also supports advanced tools such as inventory tracking, menu performance analysis, and integrations with third-party restaurant software. Businesses that want to evaluate the POS company Upserve on add retail to restaurant operations often choose it for its flexibility and data-driven approach.
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Core
USD 59.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- $60 Per Terminal
- Logbook
- Guest Trends
- Training Mode
- Offline Mode
- Upserve Payments
- Sales
- Product & Labor Reporting
- EMV
- Transaction Search
- Transparent Batch/Deposit Info
- Upserve Online Ordering: Add-on
- Upserve Workforce
- Upserve Inventory: Add-on
- 3rd Party Platform Integrations
- Upserve Marketing
- Campaigns
- Reputation Management
- Gift Cards: Add-on
- Live Mobile App
- 24/7 US-Based Support
- Custom Reporting: Add-on
- $60 Per Terminal
- Logbook
- Guest Trends
- Training Mode
- Offline Mode
- Upserve Payments
- Sales
- Pr
Pro
USD 199.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- $50 Per Terminal
- Includes features of Core plan
- plus
- Menu Optimization
- Server Performance
- Recipe Costing
- Vendor Management
- 1-click Purchasing
- Low Inventory Alerts
- In-house Solution
- Upserve Loyalty
- Customizable Rewards Program
- Guest Lifetime Value
- $50 Per Terminal
- Includes features of Core plan
- plus
- Menu Optimization
- Server Performance
- Recipe Costing
- Vendor Management
- 1-click Purchasing
- Low Inventory Alerts
- In-house Solution
- Upserve Loyalty
- Customizable Rewards Program
- Guest Lifetime Value
Pro Plus
USD 359.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- $40 Per Terminal
- Includes features of Pro plan
- plus
- Data API
- Enterprise Account Management
- $40 Per Terminal
- Includes features of Pro plan
- plus
- Data API
- Enterprise Account Management
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Upserve POS
Company Details
- Company Name: Upserve POS
- Headquarter: Providence, Rhode Island United States
Upserve POS Description
Who Uses Upserve POS?
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Full-service and quick-service restaurants
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Cafés, bars, and food chains
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Restaurant owners and managers
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Multi-location food businesses
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Teams looking for POS and analytics in one system
Why Choose Upserve POS?
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Built specifically for restaurant workflows
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Real-time insights into sales and customer behavior
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Strong reporting and analytics capabilities
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Supports restaurant and limited retail operations
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Easy integrations with accounting and payment tools
Benefits of Upserve POS
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Improves order accuracy and table management
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Helps optimize menus using performance data
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Enhances customer experience with faster service
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Simplifies staff and inventory oversight
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Useful for businesses comparing upserve pos integration options
Features of Upserve POS
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Order and table management tools
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Customer data and loyalty insights
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Sales and performance analytics dashboard
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Inventory tracking and control
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Upserve POS retail inventory management features for hybrid setups
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Reporting tools useful when you evaluate the POS company Upserve on Control Retail pricing
How to Use Upserve POS?
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Set up menus, pricing, and restaurant layout
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Train staff on order entry and payment processing
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Track sales, inventory, and customer trends
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Use analytics to adjust menus and operations
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Connect with supported third-party tools as needed
Upserve POS Demo
Upserve POS offers a guided demo experience that helps restaurant owners understand order flow, reporting dashboards, and operational controls before adoption.
Upserve POS Pricing
Upserve pricing varies based on business size, features selected, and deployment needs. Factors such as analytics depth, integrations, and retail add-ons influence the upserve pos cost. Businesses often review the upserve pos pricing model to determine fit for restaurant-only or combined retail setups.
Upserve POS Review
Upserve POS is commonly appreciated for its powerful analytics and restaurant-centric design. Many users find it valuable when comparing systems that go beyond basic billing and help restaurants make data-driven decisions.
Key Features & Specifications
- Supplier Management
- Serialized Inventory Tracking
- Purchase Order Management
- Order Entry
- Inventory Overview
- Inventory Optimization
- Inventory Forecasting
- Barcoding (RFID)
- Multi-Location
- Transfer Management
- Traceability
- Shipping Management
- Kitting
- Custom Pricing Models
- Cost Tracking
- Search (Filter)
- Warehouse Management
- Payment Processing
- Online Scheduling
- Employee Scheduling
- Calendar Management
- Automated Scheduling
- Resource Scheduling
- Reservations
- Meeting Room Booking
- Group Scheduling
- Class Scheduling
Upserve POS Video
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User Reviews
WRITE A REVIEW
What do you like best?
Sometimes I got good tech support on the phone they know what they are doing,
Sometimes they don't know anything.
What do you dislike?
The communication is very bad with returning my calls or emails,
I asked for the menus to reprogram and Briana did half of the job after I had to send her 10 emails 5 phone calls until today 2 month started she didn't fix it!!!!
Recommendations to others considering the product
Be sure to get what they promise you before signing up
What business problems are you solving with the product? What benefits have you realized?
Asking to add customer nome on the check?
Briana who started the account didn't help me!!!!!
PROS & CONS
What are the best aspects of this product?
Easy to use system, from the front of the house to back office use
What aspects are problematic or could work better?
Customer support is terrible. Have 5 iPads and were told to keep them plugged in with their chargers since they trickle charge. Now all of my iPads are separating from the screens and will not hold a charge and keep going off line. One person informed us that we should keep them plugged in and another said we shouldn’t. They will not take responsibility for the repair. This system has been a nightmare since we’ve had it
What specific problems in your company were solved by this product?
None
Are you a current user of this product?
Yes
We bought the system for more than 2 months and we only use it for only 1 time because it’s not how we wanted it. The sale person didn’t do what he promised. Would not recommend to anyone for sure. It will be great if we can return the system
Upserve's customer service is horrific. If you are lucky enough to chat with someone the chat usually abruptly ends before anything is resolved and wait times for a phone call are at least 30-45 minutes. No business can function and have someone trying to get through to your sub-par help. You cannot see gratuities as people pay making it hard to balance books, keep track, cut staff, etc.
WORST COMPANY EVER.... Do not sign up with these guys, it’s the most complicated software ever not to mention is so outdated.Customer services is horrible.They offer me finance for my equipments: out of the sudden they charge my account with the whole full amount at onces + first months and the system was not even install neither in my hands. That was the first thing.Second: I was told they offer in person assistance and training... And I really like that since running and training your staff to use a POS is very time consuming, and since I was transitioning from a different company I was willing to pay more but get a good training to help smooth the whole transition for my staff and myself. Well another lie, when they schedule the training it was remote via phone call, when I asked about the live training session, they said that meant by “in-person” only the installation. So I had to do this phone call trainings where they don't teach you anything pretty much explain to you how she will try to create your menu then you are on your own. We were scheduled to re-open doors on a Thursday and since training is very poor I was having an issue setting up my menu, I call and the “Menu Specialist” was not available, so I wrote an email asking for help, this was on a Wednesday, they reply saying that the sooner a menu specialist could help me was on Friday..! Really? Running a restaurant business you can’t stop the business motion just like that to wait for some Upserve representative to help, we have people that depend on us, staff, customers, our community... So, we couldn’t open that week, thanks to them, because our system was a mess. Third: Installation is the worst... The whole process is just so slow, in my case it took almost 3 weeks and the finishes were very disappointed. Not counting that I had to spend over 1K in installation that was not disclosed at the very beginning, since they portrait themselves like a “One payment everything include” it’s just another lie people. Fourth: They are NEVER transparent, from the very beginning they offer everything and say YES to everything you ask for, once you sign their contract PUM everything change... Lack of service, installation is very crapy, customer services is a mess, training is horrible, you feel like you’re begging for help and assistances after you sign that contract. I was so disappointed that I decide to cancel everything with them, un-mount and ship all their equipment back... Keep in mind I did not even process ONE payment with their system since the initial setup was never completed... So when I call and mentioned that Upserve did not met my expectations and I wanted to cancel and return everything and get my money back, or at least part of it because maybe some return fee or something, they said that if I wanted to cancel I had to pay them 27K in ETF. which is equal to 3 yrs of service. But if I stick with them and pay the monthly service of $499 a month x 36 months that’s 17K, so the ETF doesn't even make sense.When you have a company that you’re not able to back your product up, give assistance to it users, help them get on board and feel secure on your software, but instead you just focus on get them to sign a contract and then don't care anymore because you just secured 27K, just show that this company values are at its lowest.. You should not force people to stick to your product when they are not happy.. I will never recommend this company to anybody.. As restaurant owners we need to bust our a** off a lot to be successful, and companies like this out there trying to get you in the hook and ripped your money off.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Upserve POS has 3 plans,
- Core USD 59.00 /Month
- Pro USD 199.00 /Month
- Pro Plus USD 359.00 /Month
Upserve POS is the Restaurant POS Software used for the below functionalities.
Top 5 Upserve POS features
- Supplier Management
- Serialized Inventory Tracking
- Purchase Order Management
- Order Entry
- Inventory Overview
Upserve POS provides Phone,Online (Ticket) support.
Upserve POS is not allowing Free Trial.
Upserve POS provides Help Guides,Video Guides,Blogs for the software training.
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