Marg Twilio Flex

This company is being used by crooks and thieves from India posting as IRS call center reps to scam people in the US. I think that there should be regulation in regards to giving services to people outside the US. Twilio know about this issue

Send request for return money. Not return and ignore. Not recommend.

All i wanna know is how do you make a simple 2 way call in any language? For a telephony company this should surely be a simple task but no.No example programs... No example websites to show this??when you raise a ticket no answer??Wish i could get my money back.

The worst support there is.Issue: just launched my website. Verification SMS NOT RECEIVED by registrants consistently for 3 days now. Very critical.1. Replies to emails once every 24-hours - for a company who’s emailed me that their support team is available 24 hours a day, makes you wonder if they are doing anything or do they have too many issues2. After 3 days, 3 emails, they just mentioned now that they will check with the carrier - In their system, it says that the SMS was DELIVERED. That means that from the site, the message already went to Twilio and delivered to carrier. It took them 3 days to figure out that they need to check with the carrier.3. Did not even check my account - For the last 2 emails, they’ve asked me to register my alphanumeric number. They’ve already done that for me when i started using their system a few months ago, and weve done numerous tests.

Stay away from thieves and blackmail.I started with Twilio a month ago with $ 35 usd loaded into Twilio account to have a phone number in Hong Kong. With a phone number in Hong Kong I can only receive messages or calls, if you want both, you have to buy 2 different phone numbers.The cost is as follows: buy 1 phone number for the message: $ 15 usd,Activate for it to be used: $ 15 usdAnd I have $ 5 USDI have a total of 3 messages and it is charged on each received message: then I have $ 4.8 usdA few days ago they informed me via email that my account was suspended because I didn't turn on automatic payment mode when the money was exhausted. Apparently I had 4.8 usd and I told them there was confusion. They said I was mistaken and sent a screenshot from another account.When I log in to Twilio again, it is deducted 15usd and my account has a negative number - 10 usd. Obviously I didn't pay myself but they did it manually and they were thieves.Stay away from this service because they want to charge a fixed monthly fee of $ 15 usd to maintain the account or it will be suspended.