Marg TimeTap

I like the scheduling component, make it easy to set appointments.

when i get a notice, none of my locations will show up so I end up having to find out who the email came from, what building they work in, and then I end up scheduling the appointment myself. So, in the end, there is really not a need for it as I can see it. Until that piece is fixed, this is pretty much useless to me. I have reached out to customer support, but that didn't get me anywhere. so, the idea of this is great. but there is a glitch somewhere that is hindering the progression to greatness.

There is something that will not allow persons to select their location which is needed if persons are visiting classes to make appointments. That is a big issue for me. Then, when talking with support reps about this, they did not know how to solve this. Their suggestions did not work. That was frustrating.

Eventually, overbooking is not an issue when the program is being used properly. In addition, you can see how productive you are being, whats getting done, where you spend your time, and on what kinds of tasks you spend that time.

We liked that we could allow people to schedule via different, private links so that not everyone was looking at the same availability.

I would like more formatting options around exporting the schedule

we primarily use TimeTap to allow residential home buyers to schedule their walks with the builder. Since there are multiple walks per buyer and homes deliver at different times, it was nice to have the capability to create schedules specific to a group of homes.

It easy to book appointment for the different locations.

Admin Backside. Too many elements to make changes. Making change to one item causes changes to all services. Would be better if we could enter zip code and provide closest location.

Easier manage setups and ease to change appointments.

Visibility of productivity.

The keeping of my appointments basic information

The app doesn’t permite touch dialing or emailing

Learn how to combine using app and url

Multiple people can see the daily appointments

There is flexibility in having multiple locations and multiple staff. The integration with our merchant account also allows for us to have people pay more conveniently. The auto reminders will also ensure our clients don't forget about their appointments, or if they need to reschedule, it doesn't require any time of ours.

At this point, the review is asking me to submit more words to improve the total score, so I feel I am just writing here to get to the minimum number of words the system is looking for to allow me to complete this survey.

There is not an option yet to allow for travel time between offices, so appointments can get jammed up if you don't address it with the client immediately after the appointment is scheduled.

I would suggest they reconsider how they evaluate their surveys. This seems to be a very lengthily process and requires you to NOT become anonomys if you want to be able to close this survey down and continue on with the daily tasks that this software was supposed to allow us to benefit from. Here I type, and the survey is not happy with my total word count. I feel like I am writing a paper in 7th grade English class, counting down until I have hit the number of words I need.

Check budget

The issue of taking phone calls or repeated emails trying to find a time that works for our clients as well as clients forgetting their appointment or going to the wrong location