Marg Spiraldesk
Marg ERP 9+
4.0
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Email Channel
- Ticket Filters
- Knowledge Base
- Custom Notifications
- Email Channel
- Ticket Filters
- Knowledge Base
- Custom Notifications
Curl
USD 12.00 //Month
USD10.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Lite plan
- plus
- Social Media Integrations
- Work Flow And Automation
- Multiple Products/Brand
- Ticket Time Tracking
- Email Whitelisting and Blacklisting
- Ip Whitelisting and Blacklisting
- Automatic Tagging
- Brand Specific Agent Signatures
- Includes features of Lite plan
- plus
- Social Media Integrations
- Work Flow And Automation
- Multiple Products/Brand
- Ticket Time Tracking
- Email Whitelisting and Blacklisting
- Ip Whitelisting and Blacklisting
- Automatic Tagging
- Brand Specific Agent Signatu
Radial
USD 20.00 //Month
USD17.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Curl plan
- plus
- Whitelabelled Portals
- Unlimited Ticket Filters
- SSL Enabled Portals
- Agent Collision
- Web Forms
- Custom Attachment Store
- Ticket List Export
- REST API
- Includes features of Curl plan
- plus
- Whitelabelled Portals
- Unlimited Ticket Filters
- SSL Enabled Portals
- Agent Collision
- Web Forms
- Custom Attachment Store
- Ticket List Export
- REST API
Elegant
USD 30.00 //Month
USD26.00 /Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Radial plan
- plus
- Free SSL Certificates upto 5 Portals
- Unlimited Temporary Agents
- Email to Notes
- Customer Isolation for Brands
- Unlimited Agent Roles
- Customer Mobile App
- Custom Ticket Feilds
- Unlimited Ticket Subscribers
- Includes features of Radial plan
- plus
- Free SSL Certificates upto 5 Portals
- Unlimited Temporary Agents
- Email to Notes
- Customer Isolation for Brands
- Unlimited Agent Roles
- Customer Mobile App
- Custom Ticket Feilds
- Unlimited Ticket Subscribers
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Spiraldesk
Company Details
- Company Name: Spiraldesk
- Headquarter: Kochi, Kerala India
Spiraldesk Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Spiraldesk Video
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User Reviews
WRITE A REVIEW
What do you like best?
Spiraldesk has a fast ticket management system. The best thing is its instant chat function that allows more effective communication with customers. I can also create customizable reports and generate them in PDF files. Fortunately its price is incredible economic.
What do you dislike?
The service of adding tickets falls on occasions, which is disappointing, because that service depends on customers entering their incidents. Fortunately, customer service solves it quickly.
Recommendations to others considering the product:
This tool is easy to use and learn. The platform enjoys reliability and speed. In general, your ticket system will reduce your response time and also reduce the amount of tickets entering the platform. I recommend the acquisition of this product.
What problems are you solving with the product? What benefits have you realized?
In Spiraldesk work, it helps us to manage the incidents in a certain time, to keep our customers satisfied. Its good tracking features and support channels make our responses fast and transparent. It has also benefited its price, because it is well below the other options in the market.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Spiraldesk has 4 plans,
- Lite USD 0.00
- Curl USD 12.00 /Month
- Radial USD 20.00 /Month
- Elegant USD 30.00 /Month
Spiraldesk is the Help Desk Software used for the below functionalities.
Top 5 Spiraldesk features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Spiraldesk provides Online (Ticket) support.
Spiraldesk is allowed 0 Days Free Trial.
Spiraldesk provides Help Guides,Blogs,Video Guides for the software training.
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