Marg Spectrm
Marg ERP 9+
4.8
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Unlimited Users
- Unlimited Messages
- Conversation Designer
- Spectrm NLP Engine
- Product Feed Integration
- Content Syndicator
- Event Tracking
- Lead Lister
- Customer Profiler
- Audience Segmentation
- Performance Analytics
- Drip Campaign Builder
- Conversational AI Trainer
- Enterprise-Grade Security
- User & Role Management
- Version Control
- Entrypoint Generator
- Conversation Mapper
- Unlimited Users
- Unlimited Messages
- Conversation Designer
- Spectrm NLP Engine
- Product Feed Integration
- Content Syndicator
- Event Tracking
- Le
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Spectrm
Company Details
- Company Name: Spectrm
- Headquarter: Berlin , Berlin Germany
Spectrm Description
Spectrm Video
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User Reviews
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What do you like best?
It's very easy and pretty self explanatory to draft & send out messages, especially once you've played around with it and figured out how to work each tool. Staff is always easy to contact if you should ever run into any bumps on the road.
What do you dislike?
Answering/replying to messages isn't the easiest
Sometimes it tends to load a bit slow
What problems are you solving with the product? What benefits have you realized?
Reaching an even larger portion of our audience on a completely different platform.
What do you like best?
- Helpful team, always open to help and working on increasing the performance as a team with you
- Powerful tools to create chat flow with customization possibilities
What do you dislike?
Analytics part could be not so easy in some cases
What problems are you solving with the product? What benefits have you realized?
User acquisition through messenger chat bot and audience interest investigation
What do you like best?
Spectrm is in my opinion the leading provider of an easy to configure and quick to set-up chat bot solution, which main focus lies on launching a chat bot through the facebook messanger app and directly promoting it via the Facebook ads manager in order to create awareness and boost conversions.
What do you dislike?
The chatbot function is limited to people who have a Facebook messanger account and it is not possible to integrate the chatbot on your webshop for example, without using Facebook as the driving force behind the chatbot or messanger plugin. It is yet not possible to integrate the chatbot directly but Spectrm is for sure working on that. On the other hand the connection is also an advantage as campaign set-up couldn't be easier.
Recommendations to others considering the product:
Spectrm is on a great way to become the no.1 go-to solution for chatbots, if you would like to implement this in your conversational marketing strategies. Sadly Facebook is just starting to focus more and more on conversational marketing and also customers still have to become fimiliar with using these kind of softwares to get what they want and to help them solve their problem or just identify with a certain brand. Due to the fact that chatbots are definitely getting bigger and bigger in the future, Spectrm is definitely something for everyone who wants to be a step ahead of their competition in terms of creativity for marketing activities and to have a technical jump ahead.
What problems are you solving with the product? What benefits have you realized?
The main problem we solved with Spectrm is to give our potential customers, who we are trying to acquire mainly via Display marketing on Facebook, a different way and more interactive form of connecting and getting to know our brand. The main benefit we experienced is, that people who have used the chat bot to get to know our brand are likely to come back to our shop if they have found what they were looking for in the bot and if they come back their Bounce Rate is way lower. Also we were able to build audiences based upon the audience insights in the Spectrm software and use this fopr potential retargeting in other campaigns and for retargeting via Facebook messages.
What do you like best?
Very smooth, self-explanatory access to building Messaging Chatbots yourself. After initially learning the basic functions, one can easily build great Chatbot conversations for Facebook Messenger. Still, if there is an issue with one of the platform's functions, Spectrm's staff is beyond helpful and will support you with the best Do's and Dont's.
What do you dislike?
Reporting gets a little difficult over a long time span -one small thing that still has to be fixed in my opinion.
What problems are you solving with the product? What benefits have you realized?
With Spectrm's help, we created a variety of Chatbot campaigns for big clients of ours (B2C communication campaigns). The vast majority of those campaigns were very successful regarding the KPIs set, while the Spectrm tool never failed to perform the way it was supposed to.
What do you like best?
Onboarding was great, friendly and provides everything to get started. Tool itself was impressive and easy to use and Spectrm was helpful to adjust it based on the use case at hand. My favourite part was mapping out different user journeys and how chatbot would react.
What do you dislike?
Reporting can be a hassle but as far as I know Spectrm is working on improving in this aspect.
Recommendations to others considering the product:
I would recommend Spectrm to any company who either understands the power of chatbots or wants to try out alternative channels outside email, ads, etc. and try out more personal connection with the user/customer.
What problems are you solving with the product? What benefits have you realized?
Communicating with customers on alternative channels to provide them with curated content.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Spectrm has 1 plans,
- Spectrm USD 0.00
Spectrm provides Online (Ticket) support.
Spectrm is not allowing Free Trial.
Spectrm provides Help Guides,Blogs for the software training.
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