Marg SeamlessDesk
Marg ERP 9+
3.5
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- 1 Agents
- 1 Agents
3 Agents
USD 57.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 3 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
- Up to 3 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
6 Agents
USD 114.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 6 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
- Up to 6 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
9 Agents
USD 171.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 9 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
- Up to 9 Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
12 Plus Agents
USD 228.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Up to 12 Plus Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
- Up to 12 Plus Agents
- Web and Social Portals
- Knowledge Base
- Third Party Apps
- Inventory Management
- Unlimited Regular Users
- Unlimited Departments
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses SeamlessDesk
Company Details
- Company Name: SeamlessDesk
- Headquarter: United States,
SeamlessDesk Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
SeamlessDesk Video
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User Reviews
WRITE A REVIEW
What do you like best?
It gives a good option for creating a help desk and managing your tickets easily.
What do you dislike?
I thought it was very similar to FreshDesk. I didn't get into a lot of detail with it since i was just evaluating different software. I didn't really find anything I didn't like about it.
Recommendations to others considering the product
This is very similar to a lot of other options out there. Make sure to give it a shot and see what works for you. I think they're doing a good job and I would evaluate again in the future.
What business problems are you solving with the product? What benefits have you realized?
I test this for a self-managed help desk solution for multiple clients. It worked well, I just didn't implement it as I had a lot of data inside of FreshDesk already.
What do you like best?
It gives a good option for creating a help desk and managing your tickets easily.
What do you dislike?
I thought it was very similar to FreshDesk. I didn't get into a lot of detail with it since i was just evaluating different software. I didn't really find anything I didn't like about it.
Recommendations to others considering the product:
This is very similar to a lot of other options out there. Make sure to give it a shot and see what works for you. I think they're doing a good job and I would evaluate again in the future.
What problems are you solving with the product? What benefits have you realized?
I test this for a self-managed help desk solution for multiple clients. It worked well, I just didn't implement it as I had a lot of data inside of FreshDesk already.
What do you like best?
SeamlessDesk Help Desk has important features to offer technical assistance service. What I like most about this application is its simplicity to send and track tickets on its platform. It has a panel to send instant notifications when requesting a request. I also like their option to send automatic responses so that customers always feel that they are being provided with a guaranteed service.
What do you dislike?
We have had inconveniences at times when there is a large flow of tickets in the system, because the platform slows down and we take longer to respond to requests.
Recommendations to others considering the product:
I recommend this software to manage the handling of support tickets sent by colleagues or customers. Its interface is easy and practical, so that the technicians of the different departments can adapt quickly.
What problems are you solving with the product? What benefits have you realized?
Before hiring this service, our customers packed our emails with messages. We could not organize the requests by group to guarantee the timely response to all in an average time. Now with SeamlessDesk, all requests are stored by category and at the same time the user to whom the ticket was assigned is notified, so that we can meet the requirements on time.
What do you like best?
SeamlessDesk is a platform to provide technical assistance quickly with the help of tickets. What I like most is its integration with TeamViewer to be able to provide desktop support to customers. It has a solution portal that includes all the agents and shows a graph of the tickets that have been resolved for days, to measure our productivity.
What do you dislike?
Unfortunately the page has a bug to change the status of tickets, which has caused us inconveniences at times, since the board is not updated correctly and tickets that we thought we had already resolved are still open.
Recommendations to others considering the product:
This software offers excellent communication channels to complete an effective and timely problem resolution. The platform is easy to implement and use. Since using SeamlessDesk, our customers have thanked us how quickly we respond.
What problems are you solving with the product? What benefits have you realized?
SeamlessDesk allows us to respond to incidents in a timely manner, since previously the incidents were received by a general support service of the organization and from there were sent to the specific area, wasting time at which the ticket was received by the area in charge.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
SeamlessDesk has 5 plans,
- Free Plan USD 0.00
- 3 Agents USD 57.00 /Month
- 6 Agents USD 114.00 /Month
- 9 Agents USD 171.00 /Month
- 12 Plus Agents USD 228.00 /Month
SeamlessDesk is the Help Desk Software used for the below functionalities.
Top 5 SeamlessDesk features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
SeamlessDesk provides Business Hours,Online (Ticket) support.
SeamlessDesk is allowed 0 Days Free Trial.
SeamlessDesk provides Help Guides,Blogs for the software training.
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