Marg Richpanel

Marg ERP 9+

Richpanel is an AI-powered customer data and experience management software used to expand sales opportunities. It is a Help Desk software to solve customer's queries and improve customer's experience. A smart routing is available to transfer your customer conversations across channels - email, chat and social. The software offers functions like create SLAs, view customers sessions live, and categorize tickets to prioritize response. The software integrates with popular eCommerce systems.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Starter (Self-Service)

USD 100.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Order management
  • Returns & exchanges
  • Branded Help Center
  • Support via live chat & email
  • business hours.
  • Order management
  • Returns & exchanges
  • Branded Help Center
  • Support via live chat & email
  • business hours.

Regular (Self-Service)

USD 300.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Starter plan
  • plus
  • Custom flows
  • Presales scenarios
  • Agent handoff
  • Multilingual
  • Includes features of Starter plan
  • plus
  • Custom flows
  • Presales scenarios
  • Agent handoff
  • Multilingual

Pro (Self-Service)

USD 600.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Regular plan
  • plus
  • Lite onboarding
  • Named success manager
  • Self-service on SMS
  • Subscriptions management
  • Includes features of Regular plan
  • plus
  • Lite onboarding
  • Named success manager
  • Self-service on SMS
  • Subscriptions management

Enterprise (Self-Service)

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Pro plan
  • plus
  • Custom services
  • Full onboarding
  • Tickets analysis and audit
  • Ongoing self-service optimization
  • Includes features of Pro plan
  • plus
  • Custom services
  • Full onboarding
  • Tickets analysis and audit
  • Ongoing self-service optimization

Starter (Help Desk)

USD 29.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Email & Live Chat
  • Facebook & Instagram
  • Shopify integration
  • Basic reports
  • Email & Live Chat
  • Facebook & Instagram
  • Shopify integration
  • Basic reports

Regular (Help Desk)

USD 49.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Starter plan
  • plus
  • SMS & phone channels
  • Round-robin assignment
  • Magento & Woocommerce integration
  • CSAT & revenue reports
  • Includes features of Starter plan
  • plus
  • SMS & phone channels
  • Round-robin assignment
  • Magento & Woocommerce integration
  • CSAT & revenue reports

Pro (Help Desk)

USD 99.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Regular plan
  • plus
  • Multilingual
  • Balanced assignment
  • Lite onboarding
  • Named success manager
  • Includes features of Regular plan
  • plus
  • Multilingual
  • Balanced assignment
  • Lite onboarding
  • Named success manager

Enterprise (Help Desk)

USD 200.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Pro plan
  • plus
  • Agent scripting
  • Campaign manager
  • Tickets analysis and audit
  • Custom cart integration
  • Includes features of Pro plan
  • plus
  • Agent scripting
  • Campaign manager
  • Tickets analysis and audit
  • Custom cart integration

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket),Business Hours
Customization: No
Languages Support: English

Who uses Richpanel

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Richpanel
  • Headquarter: San Jose, California United States

Richpanel Description

Key Features & Specifications

  • 360-degree Customer view
  • Data Enrichment
  • Data Orchestration
  • Data Source
  • Hyper Targeting
  • GDPR Compliance
  • Data Cleansing
  • Email Marketing
  • Landing Pages
  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Persistent Chat

Richpanel Video

Keka HR Payroll Platform Screenshots

User Reviews

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Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Richpanel has 8 plans,

  • Starter (Self-Service) USD 100.00 /Month
  • Regular (Self-Service) USD 300.00 /Month
  • Pro (Self-Service) USD 600.00 /Month
  • Enterprise (Self-Service) USD 0.00
  • Starter (Help Desk) USD 29.00 /User/Month
  • Regular (Help Desk) USD 49.00 /User/Month
  • Pro (Help Desk) USD 99.00 /User/Month
  • Enterprise (Help Desk) USD 200.00 /Month

Richpanel is the Help Desk Software used for the below functionalities.

Top 5 Richpanel features

  • 360-degree Customer view
  • Data Enrichment
  • Data Orchestration
  • Data Source
  • Hyper Targeting

Richpanel provides Online (Ticket),Business Hours support.

Richpanel is allowed 0 Days Free Trial.

Richpanel provides Help Guides,Video Guides,Blogs for the software training.

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